Job Title: Sales Executive
I. JOB OVERVIEW
The Sales Executive is responsible for assisting customers, promoting products, and achieving sales targets. The role ensures that the store is well-maintained, customers receive excellent service, and overall sales operations run smoothly.
II. PRINCIPAL FUNCTIONS AND RESPONSIBILITIES
A. Customer Service & Sales
- Assist walk-in customers and identify their furniture needs
- Provide product information, pricing, and recommendations
- Process sales transactions accurately and efficiently
- Achieve monthly sales targets set by management
B. Store Operations
- Ensure showroom products are organized and properly displayed
- Maintain cleanliness and orderliness in the selling area
- Coordinate with the warehouse team regarding stocks and deliveries
C. After-Sales Coordination
- Address customer concerns or inquiries politely and promptly
- Conduct follow-ups on pending orders or requirements
- Ensure customer satisfaction with purchased items
III. KNOWLEDGE, SKILLS & ABILITIES
- Good communication and customer service skills
- Confident and approachable demeanor
- Basic computer and sales handling knowledge is an advantage
- Responsible, hardworking, and goal-oriented
- Ability to work in a fast-paced environment and flexible with schedule
IV. QUALIFICATIONS
- At least 1–2 years of experience in retail, furniture sales, luxury brands, or a related field
- Graduate of Business Administration, Marketing, or related course
- Strong communication and customer service skills
- Knowledge in interior design or furniture styles is an advantage
- Ability to work in a fast-paced, target-driven environment
- With pleasing personality and good communication skills
- Customer-service oriented
- Fresh graduates are encouraged to apply
- No visible tattoos