Corporate Communications Assistant | Onsite | Makati | Night Shift

Emapta; Makati; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

HMO coverage

Night differential pay

Fixed weekends off

Salary advance program

Upskilling via Emapta Academy

Gym access

Lifestyle perks

Annual leave + cash conversion

Job summary

Emapta seeks a Corporate Communications Assistant to contribute across executive reporting, employee communications, events, digital platforms, analytics, and AI-supported workflows for a leading U.S. mortgage lender.

This onsite Makati role supports global teams, with mentorship and ongoing development opportunities. The ideal candidate has 2 years of administrative/coordination experience, strong Microsoft 365 skills, and the ability to manage multiple workflows with attention to detail.

Qualifications

• 2 years of experience providing administrative, project coordination, or operational support in a fast-paced environment.
• Ability to follow detailed instructions and accurately complete work using approved copy, templates, checklists, and documented processes.
• Excellent attention to detail, accuracy, and follow-through.
• Strong organizational and time-management skills, with the ability to manage multiple recurring workflows, deadlines, and approval steps.
• Ability to collect, organize, and summarize data in spreadsheets and recurring reports.
• Proficiency in Microsoft 365, including Microsoft Excel.

Responsibilities

• Manage Corporate Communications performance metrics; prepare monthly reports and maintain data history.
• Help maintain the company communications and events calendar; track audiences, dates, and approvals.
• Manage logistics for recurring meetings and events, including invitations, assets, and attendance reports.
• Build, test, and schedule approved employee communications using provided copy, assets, and templates.
• Build, format, and publish approved intranet content; update links, contacts, and resources; maintain content owner inventory.
• Review distribution lists in approved email platforms; confirm inclusions and document updates.
• Monitor Salesforce requests and Corporate Communications inboxes; route items and escalate as needed.
• Update digital signage and company calendar entries; verify content displays correctly.
• Perform QA before distribution by checking links, attachments, and formatting; archive final assets.
• Create and maintain workflow documentation; document prompts and process changes.
• Research, document, and test approved AI-supported workflows following security and brand guidelines.
• Monitor enhancements across platforms and summarize workflow impacts.
• Perform other duties as assigned.

Skills

Administrative support

Attention to detail

Organizational skills

Time management

Data summarization

Remote collaboration

Copy editing

Tools

Microsoft 365

Microsoft Excel

Content management systems

Email platforms

Webinar platforms

Salesforce

Job description

Corporate Communications With Influence Across a Leading Financial Institution

Make your communications expertise count across the channels that connect people, information, and business priorities. As a Corporate Communications Assistant, you'll contribute across executive reporting, employee communications, events, digital platforms, analytics, and AI-supported workflows for an established U.S. mortgage lender. With Emapta, top 1% talent gains distinguished financial services exposure, broader communications expertise, continuous development, and long-term international career progression.

Snapshot

• Employment Type: Full-time
• Work Setup: Onsite, Makati
• Shift: Night Shift, Weekends Off

Benefits

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Night differential pay to maximize your earnings
• Fixed weekends off
• Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit: https://emapta.com/training-calendar/)
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

Qualifications

• 2 years of experience providing administrative, project coordination, or operational support in a fast-paced environment.
• Ability to follow detailed instructions and accurately complete work using approved copy, templates, checklists, and documented processes.
• Excellent attention to detail, accuracy, and follow-through.
• Strong organizational and time-management skills, with the ability to manage multiple recurring workflows, deadlines, and approval steps.
• Ability to collect, organize, and summarize data in spreadsheets and recurring reports.
• Proficiency in Microsoft 365, including Microsoft Excel.
• Experience with email, content management, webinar, support queue, or reporting platforms preferred.
• Sound judgment when handling sensitive information and recognizing requests, discrepancies, or decisions that require escalation.
• Adaptability and flexibility in learning new tools and processes.
• Ability to document work clearly and collaborate effectively in a remote team environment.

Responsibilities

• Manage Corporate Communications performance metrics; prepare the monthly Marketing placemat, quarterly department and company reports, and biannual or annual reports; maintain historical data and measurement definitions; and flag notable trends.
• Help maintain the company communications and events calendar, tracking audiences, owners, dates, status, outstanding approvals, scheduling conflicts, and potential risks.
• Manage logistics for recurring meetings and events, including invitations, attendee lists, speaker information and assets, approved presentations, reminders, registration and attendance reports, recording uploads, replay pages, follow-up communications, and feedback.
• Build, test, and schedule approved employee communications using provided copy, creative assets, and templates. Coordinate stakeholder reviews, make approved updates, document final approval, and obtain missing information before distribution.
• Build, format, and publish approved intranet content; review assigned pages regularly; update dates, links, contacts, and resources; and maintain an inventory of pages and content owners.
• Review dynamic distribution lists in approved email platforms weekly; confirm that eligible employees and business locations are included; identify removals and discrepancies; and document audience criteria and list updates.
• Monitor Salesforce requests and Corporate Communications-owned inboxes; route incoming items; use approved responses when appropriate; track open requests; elevate or unclear matters; and identify recurring questions that require a standard response or resource.
• Update approved digital signage and company calendar entries, verify that content displays correctly, and flag scheduling conflicts or missing information.
• Perform quality assurance before distribution by checking links, buttons, attachments, contact information, dates, deadlines, expiration dates, desktop and mobile formatting, placeholder copy, and alignment with the approved draft. Archive final communications and supporting assets.
• Create and maintain step-by-step workflow documentation covering key contacts, timelines, approval steps, templates, and tools, incorporating process changes and platform updates.
• Research, test, and document approved AI-supported workflows as directed, following company security, compliance, and brand guidelines. Maintain approved prompts and instructions, and record findings, limitations, and process guidance.
• Monitor enhancements and known issues across approved communications, digital signage, media monitoring, and webinar platforms; summarize workflow impacts; and coordinate approved demonstrations or training.
• Perform other duties as assigned.

About the Client

Our client has earned recognition among America's leading retail mortgage lenders through exceptional service, an extensive range of financing solutions, and a commitment to simplifying homeownership. Its nationwide presence and investment in innovative technology support a clear, efficient mortgage experience from application through closing and beyond. By combining personalized guidance with operational expertise, the company helps borrowers pursue their homeownership goals while creating opportunities for professionals to contribute to an established financial services business with a strong record of growth.

Join the Top 1% Talent. A better career. A better life.

Welcome to Emapta Philippines: home to professionals who choose growth, balance, and impact. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and winner of Inspiring Workplaces Australasia 2026, Emapta offers more than opportunities -- it provides a career environment where people thrive. Collaborate with global teams, build meaningful expertise, and grow in a culture that prioritizes both performance and well-being.