Corporate Administration Officer

MicroSourcing International; Quezon City; On-site; PHP 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Paid time-off with cash conversion

Performance bonuses

Group life insurance

Job summary

MicroSourcing is hiring a Corporate Administration Officer for our Global One, Eastwood operations in Quezon City. You will process orders, manage master data, handle payments, and support safety and process improvements.

Onsite day shifts require strong data accuracy and ERP proficiency to ensure smooth cross‑functional workflows across Sales, Operations, and Finance. A collaborative culture and growth opportunities await.

Qualifications

• 3+ years of administrative and data entry experience in high‑volume settings.
• Experience managing customer master data and order processing in an ERP.
• Solid MS Excel skills including VLOOKUP and pivot tables.
• Ability to maintain 100% data accuracy and meet 24–48 hour SLAs.
• Commitment to safety and compliance in a site environment.
• Experience with Pronto Xi ERP is a plus.

Responsibilities

• Process online, email, and manual orders in Pronto ERP and balance batches for regional branches.
• Open new customer accounts, update delivery locations, and manage contact information.
• Handle initial payments and adjust billing per controls and requests.
• Respond to non‑verbal inquiries via email/web portals; coordinate with Sales/Operations/Finance.
• Support safety programs, participate in risk assessments, and ensure PTW framework adherence.
• Identify bottlenecks and collaborate across departments to speed turnaround times.

Skills

ERP Master Data

Order Processing

Data Entry

MS Excel

SLA Compliance

Safety Mindset

Pronto Xi ERP

Cross-functional Collaboration

Job description

Discover your 100% YOU with MicroSourcing!

Position:

Corporate Administration Officer

Location:

Global One, Eastwood, Quezon City

Work setup & shift:

Onsite | Day Shift

Why join MicroSourcing?

You’ll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a Corporate Administration Officer, you will:

• Order Processing & Batch Management: Key online, email, and manual customer orders accurately into Pronto ERP; balance order batches for regional branches to support dispatch timelines.
• Customer Account & Master Data Setup: Open new customer accounts, update business and agreement resign details, configure new delivery locations/product codes, and update contact information.
• Financial Data & Adjustment Processing: Collect initial order payments, investigate manual price/billing adjustment requests, and process adjustments according to financial controls.
• Non-Verbal Customer Inquiry & Escalation: Resolve customer service inquiries received via email or web portals, coordinating with Sales, Operations, and Finance to escalated unresolved issues.
• Safety & Permit Compliance: Participate in site safety risk assessments (HAZOP, MOC, HAZID, RFSR), report hazards/incidents, and ensure contractors operate within Permit To Work (PTW) frameworks.
• Process Improvement & Team Support: Identify administrative bottlenecks, collaborate across departments to improve turnaround times, and maintain detailed customer notes within ERP records.

What You Need

Non-negotiables

• 3+ Years Administrative & Data Entry Experience: Proven track record in high-volume data entry, customer account administration, or operations management support.
• ERP Master Data & Order Processing: Demonstrated proficiency managing customer master files, sales order entry, and account updates in an enterprise ERP platform.
• Intermediate MS Excel Skills: Functional capability in MS Excel (e.g., VLOOKUPs, pivot tables, data reconciliation) to analyze batches and reconcile billing data.
• Data Accuracy & SLA Adherence: High precision to maintain 100% accuracy in master data/invoicing and meet 24–48 hour inquiry response SLAs.
• Safety & Compliance Mindset: Active commitment to workplace safety protocols, risk assessment participation, and strict procedural adherence.

Preferred Skills/expertise

• Direct experience utilizing Pronto Xi ERP software.
• Background in industrial gases, chemical distribution, logistics, or multi-site branch networks.
• Experience with Permit To Work (PTW) systems, HAZOP reviews, or site safety management frameworks.
• Demonstrated ability to collaborate across cross-functional teams (Sales, Operations, Logistics) to resolve billing and delivery discrepancies.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply