Contract & Warranty Analyst - Mid Shift

Collins Aerospace; Tanauan; On-site; PHP 391,000 - 725,000; Full time

Job summary

Collins Aerospace in the Philippines is seeking an onsite Contracts/Customer Support professional to manage orders, RFQs and commitments with a focus on accuracy and timely delivery.

The role requires a bachelor's degree (or 6 years of equivalent experience), proficiency in MS Office and SAP, and strong communication and problem-solving skills within a manufacturing environment. Some shifts may apply, with a mid-evening schedule in Tanauan.

Qualifications

• Bachelor's degree or 6 years of relevant experience.
• Experience in resolving customer complaints and problems.
• MS Excel, PowerPoint, Word proficient.
• Strong numerical, written, and verbal communication and reasoning skills.
• SAP knowledge.
• Experience working in a manufacturing set up.
• ACE, Six sigma continuous improvement experience.
• Reporting, database manipulation and/or VBA is a plus.

Responsibilities

• Communicate effectively with customers and digest data quickly.
• Process customer orders, RFQs and expectations per terms and conditions of customer contracts.
• Extensive internal interface with various departments within the organization.
• Ensure all necessary flow-downs to supply chain, shipping, quality, etc. are communicated timely and accurately.
• Manage contracts including customer delivery status inquiries and expediting as needed.
• Assist with timely payment from customers.
• Participate in continuous improvement initiatives.
• Documented ownership toward assigned responsibilities.
• Train and develop others in areas of expertise.
• Adhere to EH&S practices and standards across the site.
• Non-traditional working hours may be required.
• Working schedule: Mid shift 2:30 PM to 11:00 PM onsite.

Skills

Communication skills

Numerical reasoning

Verbal communication

Education

Bachelor’s degree

Tools

MS Excel

PowerPoint

Word

SAP

ACE

Six Sigma

VBA

Job description

Collins Aerospace in the Philippines is seeking an onsite Contracts/Customer Support professional to manage orders, RFQs and commitments with a focus on accuracy and timely delivery.

The role requires a bachelor's degree (or 6 years of equivalent experience), proficiency in MS Office and SAP, and strong communication and problem-solving skills within a manufacturing environment. Some shifts may apply, with a mid-evening schedule in Tanauan.