Contract Administrator – Customer Renewal Processing & Data Accuracy (Up to ₱35K | Work-from-Home | FREE AI Certification)
Philippines | Work-from-Home | 10:30 PM–7:30 AM PH Time | Monday–Friday
You own the day-to-day contract staging and renewal data management for a U.S.-based commercial landscaping company — accurately staging customer renewal contracts in the operating system, maintaining and updating contract data for consistency and compliance, and validating customer profiles across teams. Your work follows standardized workflows, documented procedures, and audit-ready documentation standards aligned with the company’s renewal and reporting cycles.
This is not a general admin role. You operate within structured contract systems, collaborate directly with Branch Managers, Account Managers, and Contract Admin Support to resolve discrepancies, and are trusted to maintain data accuracy at scale. Best suited for professionals who thrive on repetitive, detail-heavy work, value Excel-driven precision, and prefer disciplined procedure-driven work over reactive task-switching.
You’re Likely a Strong Fit If You Have
- Proven experience in contract administration, data management, or a comparable administrative role
- Strong attention to detail with demonstrated ability to manage repetitive tasks with accuracy and consistency
- Advanced proficiency in Microsoft Excel — pivot tables, formulas, and reporting
- Excellent written and spoken English, with strong organizational and communication skills
- Ability to work independently and collaboratively in a fast-paced environment
- Willingness to work a permanent night shift (10:30 PM–7:30 AM PH Time) aligned with U.S. business hours from a stable home-office setup
Strong Signals
- Familiarity with Aspire (landscape and field services ERP) or Sage accounting system
- Prior experience with ERP or operating system data management at scale
- Experience with contract renewal cycles, invoicing cycles, or similar recurring transactional workflows
- Prior experience supporting a U.S.-based services organization
- Comfort using AI tools to accelerate data verification, reporting, and documentation
What You’ll Own
Contract Staging & Data Management
You own the accurate staging of customer renewal contracts in the operating system.
- Efficiently and accurately stage customer renewal contracts within the operating system by executing standardized, repeatable tasks
- Maintain and update contract data to ensure accuracy, consistency, and compliance with current business priorities
- Follow established workflows for repeatable renewal processing
- Keep contract records current and audit-ready
Validation, Collaboration & Issue Resolution
You review contract data, validate customer profiles, and resolve discrepancies with internal teams.
- Review and validate contract-related information, including customer profiles, to ensure completeness
- Collaborate with Branch Managers, Account Managers, and Contract Admin Support to resolve discrepancies
- Support contract-related inquiries from internal teams
- Flag anomalies or inconsistencies promptly for review
Documentation, Reporting & Process Improvement
You keep documentation, reports, and process improvements moving forward.
- Maintain clear and organized documentation of all contract activities for audit and reporting purposes
- Support preparation of standardized reports and analyses related to renewals, performance, and accuracy
- Assist in process improvements related to contract renewal tracking and reporting
- Contribute to continuous improvement of the renewal workflow
About the Company
A U.S.-based commercial landscaping company delivers landscape maintenance, enhancement, and construction services to commercial properties across the United States. Known for operational scale, structured customer contract renewal cycles, and data-driven account management, offshore team members work within defined contract staging workflows, established data accuracy standards, and structured reporting cycles.
What This Role Gives You
Benefits of GoTeam
Accelerate Your Personal Growth
- Company-provided laptop + second monitor
- Industry-best HMO for 1 dependent + extended dependents (₱300,000 coverage, private room, ₱10,000 meds reimbursement)
- Option to enroll up to 4 additional dependents via salary deduction
- Membership in GoTeam Sports Club, Yoga, and Wellness Programs
Unlock Your Possibility
- Prorated 5 days Vacation Leave + 5 days Sick Leave upon regularization
- 5 service incentive leave (SIL) days after your first work anniversary
- Salary loan access (post-regularization)
- Employee discounts, raffles, and Day-1 welcome gift
- Opportunity to win a trip to Bali through company programs
Live Your Purpose
- ₱10,000 referral bonus + Opportunity to win a trip to Bali
- Monthly gratitude events, team dinners, and leadership talks
- 24/7 financial, legal, and counseling support (up to 4 family members)
- Free telemedicine consultations
- Virtual family events and prize opportunities
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