Contract Administrator

GoTeam; Manila; Remote; PHP 355,000 - 426,000; Full time

Benefits offered by this job

Laptop + second monitor

HMO coverage (₱300,000) for 1 depend.

Life insurance ₱1M

Team wellness programs

Job summary

GoTeam in the Philippines is seeking a Contract Administrator to manage customer renewal contracts and data accuracy for a US-based client. You will stage renewals in the system, ensure data consistency, and support audit-ready documentation while aligning with renewal cycles.

The role emphasizes Excel-driven precision, structured workflows, and collaboration with cross-functional teams. Night shifts (10:30 PM–7:30 AM PH Time) from a stable home-office setup are required.

Qualifications

• Experience in contract administration and data management.
• Detail-oriented with accuracy and consistency in repetitive tasks.
• Advanced Excel skills: pivot tables, formulas, reporting.
• Strong written and spoken English, good organizational skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Responsibilities

• Stage customer renewal contracts accurately within the system.
• Maintain and update contract data for accuracy and compliance.
• Follow standardized renewal processing workflows.
• Keep records current and audit-ready for reporting.

Skills

Contract administration

Excel

Attention to detail

English communication

Independent work

Remote work

Tools

Aspire ERP

Sage

Job description

Contract Administrator – Customer Renewal Processing & Data Accuracy (Up to ₱35K | Work-from-Home | FREE AI Certification)

Philippines | Work-from-Home | 10:30 PM–7:30 AM PH Time | Monday–Friday

You own the day-to-day contract staging and renewal data management for a U.S.-based commercial landscaping company — accurately staging customer renewal contracts in the operating system, maintaining and updating contract data for consistency and compliance, and validating customer profiles across teams. Your work follows standardized workflows, documented procedures, and audit-ready documentation standards aligned with the company’s renewal and reporting cycles.

This is not a general admin role. You operate within structured contract systems, collaborate directly with Branch Managers, Account Managers, and Contract Admin Support to resolve discrepancies, and are trusted to maintain data accuracy at scale. Best suited for professionals who thrive on repetitive, detail-heavy work, value Excel-driven precision, and prefer disciplined procedure-driven work over reactive task-switching.

You’re Likely a Strong Fit If You Have

• Proven experience in contract administration, data management, or a comparable administrative role

• Strong attention to detail with demonstrated ability to manage repetitive tasks with accuracy and consistency

• Advanced proficiency in Microsoft Excel — pivot tables, formulas, and reporting

• Excellent written and spoken English, with strong organizational and communication skills

• Ability to work independently and collaboratively in a fast-paced environment

• Willingness to work a permanent night shift (10:30 PM–7:30 AM PH Time) aligned with U.S. business hours from a stable home-office setup

Strong Signals

• Familiarity with Aspire (landscape and field services ERP) or Sage accounting system

• Prior experience with ERP or operating system data management at scale

• Experience with contract renewal cycles, invoicing cycles, or similar recurring transactional workflows

• Prior experience supporting a U.S.-based services organization

• Comfort using AI tools to accelerate data verification, reporting, and documentation

What You’ll Own

Contract Staging & Data Management

You own the accurate staging of customer renewal contracts in the operating system.

• Efficiently and accurately stage customer renewal contracts within the operating system by executing standardized, repeatable tasks

• Maintain and update contract data to ensure accuracy, consistency, and compliance with current business priorities

• Follow established workflows for repeatable renewal processing

• Keep contract records current and audit-ready

Validation, Collaboration & Issue Resolution

You review contract data, validate customer profiles, and resolve discrepancies with internal teams.

• Review and validate contract-related information, including customer profiles, to ensure completeness

• Collaborate with Branch Managers, Account Managers, and Contract Admin Support to resolve discrepancies

• Support contract-related inquiries from internal teams

• Flag anomalies or inconsistencies promptly for review

Documentation, Reporting & Process Improvement

You keep documentation, reports, and process improvements moving forward.

• Maintain clear and organized documentation of all contract activities for audit and reporting purposes

• Support preparation of standardized reports and analyses related to renewals, performance, and accuracy

• Assist in process improvements related to contract renewal tracking and reporting

• Contribute to continuous improvement of the renewal workflow

About the Company

A U.S.-based commercial landscaping company delivers landscape maintenance, enhancement, and construction services to commercial properties across the United States. Known for operational scale, structured customer contract renewal cycles, and data-driven account management, offshore team members work within defined contract staging workflows, established data accuracy standards, and structured reporting cycles.

What This Role Gives You

Benefits of GoTeam

Accelerate Your Personal Growth

• Company-provided laptop + second monitor

• Industry-best HMO for 1 dependent + extended dependents (₱300,000 coverage, private room, ₱10,000 meds reimbursement)

• Option to enroll up to 4 additional dependents via salary deduction

• ₱1M life insurance coverage

• Membership in GoTeam Sports Club, Yoga, and Wellness Programs

Unlock Your Possibility

• Prorated 5 days Vacation Leave + 5 days Sick Leave upon regularization

• 5 service incentive leave (SIL) days after your first work anniversary

• Salary loan access (post-regularization)

• Employee discounts, raffles, and Day-1 welcome gift

• Opportunity to win a trip to Bali through company programs

Live Your Purpose

• Join GoTeam Cares volunteer programs

• ₱10,000 referral bonus + Opportunity to win a trip to Bali

• Monthly gratitude events, team dinners, and leadership talks

Your Family’s Benefits

• 24/7 financial, legal, and counseling support (up to 4 family members)

• Free telemedicine consultations

• Virtual family events and prize opportunities

Our Hiring Process

What you’ll need:

• Stable internet connection

• Desktop or laptop

• Headset

You’ll answer interview questions at your own pace — no live interviewers, no surprise questions, and no pressure. Once completed, the platform generates an AI-assisted summary of your responses, and one of our recruiters will follow up with next steps.

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