Content Reviewer

We Search @ Searchers & Staffers Corp.; Taguig; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading staffing company in Taguig is looking for candidates to provide email support and review content. Applicants should be Senior High School graduates or college fresh graduates/undergraduates. This full-time position requires on-site work on a shifting schedule. Strong communication skills and a passion for customer service are essential.

Qualifications

• Strong written communication skills.
• Ability to provide customer support via email.

Responsibilities

• Review content and provide email support to enhance customer experience.
• Respond to customer inquiries and complaints professionally.
• Document all email correspondence.
• Determine if content meets website guidelines.

Education

Senior High School graduate

College fresh graduates or undergraduates

Job description

Overview

On-site – Taguig. Fresh graduates, students in High School or Senior High School, or college undergraduates may apply. Full-time position.

Job Description

• Review content and provide email support to enhance the overall customer experience.
• Respond to customer inquiries, complaints, and requests through email in a timely and professional manner.
• Compose and send a personalized email to a member who has submitted abuse complaints about other users on the website, ensuring clear communication and support throughout the process.
• Ensure all email correspondence is documented.
• Review all submitted content by the customers.
• Determine if the submitted content adheres to the website guidelines.
• Approve, deny or edit user-generated content such as profiles, comments, replies and posts before they are posted on the website.

Qualifications

• SHS graduate; college fresh graduates or undergraduates are encouraged to apply.
• Willing to work on-site on a shifting schedule for 5 working days in BGC, Taguig.

Working Location

On-site in BGC, Taguig.

Important Information

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