On-site Content Moderator: Email Support & Review

We Search @ Searchers & Staffers Corp.; Taguig; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Health Maintenance Organization (HMO)

Job summary

A dynamic staffing firm is looking for customer support specialists in Taguig. This role involves reviewing and moderating user-generated content, responding to customer inquiries via email, and ensuring compliance with guidelines. Fresh graduates and Senior High School graduates are encouraged to apply. The position requires on-site work in a shifting schedule for five days a week. Skills in customer orientation, computer literacy, and familiarity with MS Office are essential.

Qualifications

• Must have compliance skills and be proactive in customer support.
• Experience with email correspondence is essential.
• Ability to determine adherence to content guidelines.

Responsibilities

• Review and provide support for user-generated content.
• Respond to customer inquiries and complaints via email.
• Document all email correspondence related to customer support.

Skills

Customer Oriented

Computer Literate

Content Moderation

Education

Senior High School Graduate

College Fresh Graduate / Undergraduate

Tools

MS Office

Job description

A dynamic staffing firm is looking for customer support specialists in Taguig. This role involves reviewing and moderating user-generated content, responding to customer inquiries via email, and ensuring compliance with guidelines. Fresh graduates and Senior High School graduates are encouraged to apply. The position requires on-site work in a shifting schedule for five days a week. Skills in customer orientation, computer literacy, and familiarity with MS Office are essential.