Consumer Experience Architect — UX & Lifecycle Optimization

PDAX; Pasig; On-site; PHP 700,000 - 900,000; Full time

Job summary

PDAX in the Philippines is seeking a skilled professional to enhance consumer experience through user journey optimization and lifecycle marketing. You'll collaborate with Product, Marketing, and Support teams to improve engagement and satisfaction.

Ideal candidates will possess strong analytical skills and familiarity with CRM tools, leveraging data to provide actionable insights. Join a collaborative environment where your contributions drive user-centric strategies and operational success.

Qualifications

• Strong understanding of user experience principles and customer journey optimization.
• Ability to analyze user behavior, engagement patterns, and drop-off points.
• Experience with user research, feedback collection, and testing methodologies.

Responsibilities

• Evaluate user pathways across the product suite to pinpoint friction and growth possibilities.
• Execute lifecycle marketing initiatives for personalized user engagement.
• Analyze performance data to optimize marketing automation environments.

Skills

User experience principles

User behavior analysis

CRM platforms knowledge

Data analysis skills

Communication skills

Tools

Google Analytics

Adobe Analytics

CleverTap

MoEngage

Appsflyer

Plotline

Job description

PDAX in the Philippines is seeking a skilled professional to enhance consumer experience through user journey optimization and lifecycle marketing. You'll collaborate with Product, Marketing, and Support teams to improve engagement and satisfaction.

Ideal candidates will possess strong analytical skills and familiarity with CRM tools, leveraging data to provide actionable insights. Join a collaborative environment where your contributions drive user-centric strategies and operational success.