Compliance Solutions & Registration Services Lead

ADP, Inc.; Makati; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

ADP, Inc. in Manila is seeking an experienced Manager to provide effective leadership to the team, drive performance, and meet regional goals in quality, client satisfaction, and productivity.

You will guide Team Leaders, set clear objectives, develop plans, and collaborate with internal services to deliver timely, accurate results.

This role emphasizes coaching, process improvement, and maintaining high service standards to ensure client retention and operational excellence.

Responsibilities

• Provides vision, leadership, and guidance to Team Leaders and associates.
• Directs staff to ensure high levels of quality and service to clients.
• Establishes processes to improve quality and productivity.
• Ensures timely resolution of negative client surveys and quality evaluations.

Job description

ADP, Inc. in Manila is seeking an experienced Manager to provide effective leadership to the team, drive performance, and meet regional goals in quality, client satisfaction, and productivity.

You will guide Team Leaders, set clear objectives, develop plans, and collaborate with internal services to deliver timely, accurate results.

This role emphasizes coaching, process improvement, and maintaining high service standards to ensure client retention and operational excellence.