Complex Billing Analyst — Contract-to-Cash Expert

W.T.W., Ltd.; Philippines; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

None

Job summary

The Complex Billing Group Analyst at W.t.w., Ltd. in Quezon City handles contract-to-cash support for major clients, ensuring revenue is recognized according to policies and SLAs.

You will set up project codes, invoice clients, gather data, prepare supporting documents, and send final bills on time while addressing billing inquiries and ad hoc reporting. Strong Excel skills and an accounting background are essential for success.

Qualifications

• 2+ years experience in accounting or finance
• Oracle (or other ERP) Project Accounting, Accounts Receivable experience
• Experience in shared services/internal service delivery role desirable
• Understanding of accounting processes
• Excellent verbal and written communication skills
• Ability to interpret and analyze financial data
• Ability to pay attention to detail
• Ability to resolve exceptions and disputes
• Ability to work well under pressure and meet deadlines
• Strong MS Excel knowledge

Responsibilities

• Provide contract to cash support to consultants
• Understand contracts for assigned clients and set up project codes and invoice the client
• Gather and validate information from various sources and process billing instructions within monthly billing deadlines
• Ensure final bills are generated, prepare supporting documentation and send to clients on time
• Respond to and investigate/resolve billing inquiries from consultants and clients
• Support ad hoc reporting requests from the client team
• Handle non-routine issues and escalate to management when needed
• Collect outstanding invoices by making collection outreaches to clients
• Advise on process improvement and client financial management
• Ensure work aligns with SLA targets
• Innovate billing tools and test new system functionality

Skills

Communication skills

Customer service mindset

Attention to detail

Interpersonal skills

Teamwork

Negotiation skills

Ability to work under pressure

Education

Bachelor's degree in Accounting or Finance

Tools

Oracle ERP

MS Excel

MS Word

MS Access

PowerPoint

Job description

The Complex Billing Group Analyst at W.t.w., Ltd. in Quezon City handles contract-to-cash support for major clients, ensuring revenue is recognized according to policies and SLAs.

You will set up project codes, invoice clients, gather data, prepare supporting documents, and send final bills on time while addressing billing inquiries and ad hoc reporting. Strong Excel skills and an accounting background are essential for success.