Compensation Operations Analyst (Hybrid)

Manulife; Manila; Hybrid; PHP 391,000 - 725,000; Full time

Job summary

Manulife Manila is seeking an Operations Analyst to join our Insurance Operations team. You will provide compensation administration for Advisors across multiple channels, ensuring deadlines are met for accurate payments.

Responsibilities include validating advisor compensation, handling taxes, processing entries, and supporting monthly commission runs with strict controls. Strong Excel and English communication are essential.

Qualifications

• 2–3 years of experience in accounting, finance, or related fields.
• Strong written and verbal English communication skills.
• Intermediate Microsoft Excel skills, including formulas and data analysis.
• Excellent attention to detail and ability to manage high-volume transactions accurately.
• Strong analytical, problem-solving, and organizational skills.
• Ability to compose clear, concise, and professional business communications.
• Bachelor's degree in Finance, Accounting, Mathematics, Economics, Business Administration, or related discipline.

Responsibilities

• Ensure accurate Advisor compensation by validating accuracy and processing entries.
• Apply special compensation bonuses, Fundserv wires, within determined service standards
• Respond to day to day internal and external complex advisor inquiries, analyze and provide expert recommendations and resolutions
• Creation of tax duplicates for T4A/Releve
• Manage returned cheques and EFT rejects along with stale dated cheque process
• Manually calculate and upload compensation calculations and advances within service level commitments
• Establish priorities through workflow management to support commission runs and deadlines
• Identify and make recommendations to streamline existing processes
• Submit problem case logs and enhancements to iPortal for investigation
• Manage day-to-day workflow with independent decision making
• Collaborate with internal departments to determine cause of errors
• May be required to handle call out as needed
• Such other duties as assigned by the Supervisor

Skills

Accounting

Finance

Data analysis

Attention to detail

English communication

Education

Bachelor's degree in Finance/Accounting/Mathematics/Economics/Business Administration

Tools

Microsoft Excel

Job description

Manulife Manila is seeking an Operations Analyst to join our Insurance Operations team. You will provide compensation administration for Advisors across multiple channels, ensuring deadlines are met for accurate payments.

Responsibilities include validating advisor compensation, handling taxes, processing entries, and supporting monthly commission runs with strict controls. Strong Excel and English communication are essential.