Compensation & Benefits Specialist

Risewave Consulting Inc.; Taguig; On-site; PHP 334,800 - 580,320; Full time

Job summary

Risewave Consulting Inc. in Taguig is seeking a Benefits Systems Administrator to support Health & Welfare and Pension plans.

This role covers system administration, data processing, reporting, testing, and client support while collaborating with global teams. The candidate should have strong analytical and problem-solving skills, proficiency in Microsoft Office, and excellent written and verbal communication.

Qualifications

• Bachelor's degree preferred.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Ability to work independently and collaboratively in a team environment.

Responsibilities

• Administer ongoing benefits system activities for Health & Welfare and Pension plans.
• Process and manage employee, dependent, beneficiary, and enrollment data files.
• Generate payroll feeds, vendor files, and ad hoc reports.
• Process benefit confirmations and related communications.
• Assist with system testing, including web portals, interfaces, and system-generated reports.
• Utilize case management tools to track and resolve issues.
• Respond to and resolve client inquiries with professionalism and accuracy.
• Maintain process documentation, procedures, and processing calendars.
• Provide backup support to team members as needed.
• Participate in client status meetings and maintain positive client relationships.
• Support project teams to ensure successful transition from implementation to ongoing administration.
• Identify process improvements and potential opportunities for additional services.
• Ensure compliance with internal controls, SOC1 requirements, and company standards.
• Meet established service level agreements (SLAs) and productivity goals.
• Analyze workflows and recommend process improvements.
• Develop understanding of integrations between benefits systems, HRIS, payroll, and insurance carriers.

Skills

Analytical skills

Problem solving

Verbal communication

Written communication

Organizational skills

Attention to detail

Multitasking

Independent worker

Team collaboration

Mid-shift flexibility

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

On-site - Taguig 1-3 Yrs Exp Bachelor Contract

Job Description

The Benefits Systems Administrator supports the delivery of benefits administration services for Health & Welfare and Pension plans. This role is responsible for system administration, data processing, reporting, testing, and client support while working closely with global teams and clients.

Key Responsibilities

• Administer ongoing benefits system activities for Health & Welfare and Pension plans.
• Process and manage employee, dependent, beneficiary, and enrollment data files.
• Generate payroll feeds, vendor files, and ad hoc reports.
• Process benefit confirmations and related communications.
• Assist with system testing, including web portals, interfaces, and system-generated reports.
• Utilize case management tools to track and resolve issues.
• Respond to and resolve client inquiries with professionalism and accuracy.
• Maintain process documentation, procedures, and processing calendars.
• Provide backup support to team members as needed.

Client & Project Support

• Participate in client status meetings and maintain positive client relationships.
• Support project teams to ensure successful transition from implementation to ongoing administration.
• Identify process improvements and potential opportunities for additional services.

Compliance & Operational Excellence

• Ensure compliance with internal controls, SOC1 requirements, and company standards.
• Meet established service level agreements (SLAs) and productivity goals.
• Analyze workflows and recommend process improvements.
• Develop understanding of integrations between benefits systems, HRIS, payroll, and insurance carriers.

Qualifications

• Bachelor's degree preferred.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and Outlook.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Ability to work independently and collaboratively in a team environment.
• Flexible and willing to work a mid-shift schedule.
• Experience with HRIS, benefits administration systems, payroll systems, or employee benefits administration is an advantage.
• Experience supporting US or UK clients/projects is preferred but not required.
• Ability to complete company-provided Benefits Systems Administrator training.