Compensation & Benefits Manager

Business Process Outsourcing International, Inc.; Philippines; On-site; PHP 558,000 - 870,000; Full time

Job summary

Business Process Outsourcing International, Inc. seeks a Benefits Administration Supervisor to oversee a team delivering benefits administration services for assigned clients.

You will assist in onboarding new clients and work closely with Payroll, Finance, and Admin to ensure accurate reporting and timely government payments. The role requires hands-on leadership, 3–4 years in benefits administration, and 5–6 years in customer service management.

Qualifications

• Graduate of any 4 year business course.
• Preferably HR graduate.
• 3 to 4 years’ experience in benefits administration.
• With people management experience.
• 5 to 6 years’ experience in customer service management.
• Can start immediately.
• Amenable to work in Makati City.

Responsibilities

• Assist in onboarding/new client setup for benefits administration.
• Supervise assigned team to deliver Benefit Administration services.
• Coordinate with Payroll, Finance and Admin for reports and government payments.
• Prepare management reports and validate reports from direct reports.
• Ensure end-to-end benefit administration adheres to confidentiality and data protection.

Skills

People management

Customer service management

Benefits administration

Education

Business degree (4-year)

HR graduate

Job description

Job Summary:

Responsible for the overall performance and supervision of assigned team to deliver Benefit Administration services to assigned clients.

Key Responsibilities:

• Assists the immediate superior in on-boarding/set-up of new clients for benefits administration
• Maintains current insights/knowledge in best practice and regulations and serves as “person to ask” when it comes to benefit administration
• Coordinates with Payroll Team, Finance and Admin group for delivery of reports and payment of government benefit claims and statutory payments
• Assists in preparation of management reports
• Reviews and validates documents/reports of direct reports as required
• Ensures that end to end benefit administration process adheres to confidentiality and data protection
• Ensures client compliance to new government policies and procedures
• Manages day to day activities of assigned associates
• Identifies and implements process improvement, developmental plans for associates
• Perform other tasks that may be assigned from time to time

Baseline Qualifications:

• Graduate of any 4 year business course.
• Preferably HR graduate
• At least 3 to 4 years’ experience in benefits administration.
• With people management experience
• At least 5 to 6 years’ experience in customer service management.
• Can start immediately
• Amenable to work in Makati City