Commercial Property Management VA (Remote) | AU Real Estate

Staffstream; Taguig; Remote; PHP 420.000 - 640.000; Vollzeit

Benefits dieser Stelle

HMO with 1 free dependent

Life Insurance

Paid Leave Credits

Government-mandated benefits (SSS,Phil

Work-from-home equipment provided

Zusammenfassung

Staffstream is hiring a Commercial Property Management VA to support an Australian real estate business based in Melbourne. The role focuses on commercial lease administration, compliance, property marketing, and support for property managers.

You will track key lease dates, prepare leasing documentation, monitor arrears, and coordinate safety and insurance compliance. This is a Philippine-based, remote, full-time role aligned to AEST hours.

Qualifikationen

• Experience in commercial property management, ideally with an Australian agency.
• Hands-on commercial lease administration including expiries, options, rent reviews and annual increases.
• Experience preparing leasing documentation such as lease agreements and disclosure statements.
• Monitoring arrears and preparing notices, following up compliance items like safety measures and insurance certificates.
• Excellent attention to detail and strong English written/spoken communication.
• Ambition for a long-term career with one agency and a proactive, independent work style.

Aufgaben

• Lease administration and critical dates: monitor expiries, options, rent reviews, and annual increases; action notices on time.
• Market research and lease documentation: research market rent and prepare lease documents and disclosures.
• Arrears and breach notices: monitor arrears and draft notices for review.
• Safety and insurance compliance: coordinate inspections, track safety measures, and collect certificates of currency.
• Commercial property marketing: upload listings, create marketing materials, and report activity.
• General administration: support the property management team and work across GOAT, Teams, and AgentBox.

Kenntnisse

Commercial property management

Lease administration

English communication

Independence / initiative

Long-term commitment

Ausbildung

Tools

GOAT

Microsoft Teams

AgentBox

Jobbeschreibung

The snapshot

Staffstream is hiring a Commercial Property Management VA for an established Australian real estate business based in Melbourne, with experience across residential and commercial property, property management, sales, and owners corporation services. It's a fast-paced environment where accuracy, responsiveness, and strong client service are central to the day-to-day work.

The business already has virtual assistants handling its property management accounts, so this role focuses on commercial lease administration, compliance, property marketing, and support for the commercial property managers. You'd keep critical lease dates on track, prepare leasing documentation, monitor arrears and compliance, and look after the marketing of commercial properties. The team has worked successfully with offshore staff before, with several team members staying five to six years, and they're looking for someone who wants to build the same kind of long-term relationship and become a trusted part of the team. This role is open to candidates based in the Philippines.

Worth knowing upfront: the business wants someone with previous experience in an Australian commercial property management agency, ideally with knowledge of Victorian retail and non-retail leasing requirements. Residential property management accounts are covered by other team members.

What you will actually do

Lease administration and critical dates

• Monitor lease expiries, options, rent reviews, and annual increases, making sure critical dates and notices are actioned within the required timeframes.

• Maintain accurate lease records so every key date, obligation, and document is easy to find.

Market research and lease documentation

• Research comparable commercial leasing evidence to support market rent reviews, lease renewals, and rental appraisals.

• Prepare commercial lease agreements, retail lease disclosure statements, REIV leasing and managing authorities, and related documentation.
  

Arrears and breach notices

• Monitor rental and other outstanding arrears across the commercial portfolio.

• Prepare arrears notices and draft breach notices for review and approval by the property manager.
  

Essential safety measures and insurance compliance

• Coordinate inspections, monitor compliance requirements, follow up outstanding defects, and maintain the Annual Essential Safety Measures Reports.

• Monitor landlord building insurance, and make sure tenants provide current certificates of currency for every insurance policy their leases require.
  

Commercial property marketing

• Upload and manage commercial properties advertised for sale or lease across the property portals.

• Order marketing and display boards, and prepare and distribute e-newsletters.

• Coordinate marketing campaigns and prepare weekly marketing activity reports for property owners.
  

General administration and department support

• Coordinate maintenance and follow up outstanding matters until they're resolved.

• Support the day-to-day operations of the commercial property management department and the commercial property managers.

• Work across the team's software, which includes GOAT, Microsoft Teams, and AgentBox.
  

What you need to bring

• Previous experience in commercial property management, ideally with an Australian agency.

• Hands-on commercial lease administration experience, including lease expiries, options, rent reviews, and annual increases.
  

• Experience preparing leasing documentation, such as lease agreements and disclosure statements.

• Experience monitoring arrears and preparing notices, and following up compliance items such as essential safety measures and insurance certificates.
  

• Excellent attention to detail, with the discipline to keep critical dates and notices on track.
  

• Confident communication in English, both written and spoken.
  

• Initiative and the ability to work independently, taking ownership of your responsibilities.
  

• A genuine interest in a long-term career with one agency, building a trusted, lasting place in the team.
  

Nice to have

• Knowledge of Victorian retail and non-retail leasing requirements.

• Familiarity with REIV leasing and managing authorities and retail lease disclosure statements.

• Experience with GOAT, Microsoft Teams, or AgentBox. Training can be provided, so this is an advantage rather than a requirement.

• Experience uploading listings to property portals and preparing marketing reports.
  

Work Schedule & Employment Terms

• Full-Time | Monday to Friday | 9:00 AM – 6:00 PM AEST (includes a 1-hour lunch break)

• Remote work setup

• Philippine-based employment only
  

What's Included

• HMO with 1 free dependent

• Life Insurance

• Paid Leave Credits

• Government-mandated benefits (SSS, PhilHealth, Pag-IBIG)

• Work-from-home equipment provided, with your laptop and business phone line set up for you

Employment is fully compliant with Philippine taxes and government contributions.