Commercial Associate

ADA; Iloilo City; Vor Ort; PHP 279.000 - 446.000; Vollzeit

Zusammenfassung

ADA is seeking an E-commerce Operations Analyst in Iloilo City to support daily commercial operations for online stores across Shopee, Lazada and TikTok Shop. You will optimize product listings, upload banners and content, and monitor stock, pricing, promotions, and campaign readiness.

You will track performance metrics, prepare weekly/monthly reports, and identify growth opportunities through data insights. 1–2 years in e-commerce operations, strong Excel, and solid communication are required.

Qualifikationen

• 1–2 years of experience in e-commerce commercial or marketplace operations.
• Proficiency with Microsoft Excel and data interpretation.
• Strong reporting and presentation skills.
• Excellent written and verbal communication abilities.

Aufgaben

• Support daily commercial operations for E-commerce stores across platforms.
• Optimize product listings and storefronts, including banners and content updates.
• Monitor stock, pricing, promotions and campaign readiness.
• Coordinate campaign planning and execution with clients, KAMs and cross-functional teams.
• Serve as primary contact for platform-related escalations and issue resolution.

Kenntnisse

Excel

Analytical skills

Reporting

Communication skills

Interpersonal skills

Ownership

Fast learner

Tools

Shopee

Lazada

TikTok Shop

Jobbeschreibung

About ADA

ADA is the Data and AI Experience Company. We work with global enterprises to build data and AI powered experiences where every decision runs on real-time intelligence and every interaction earns trust. That's how businesses scale, stay ahead, and deliver measurable outcomes.

Our mission is ambitious: to create the world’s most intelligent growth platform for every client we serve. With over 1500+ customers across Retail, Food and Beverage, CPG, Telecommunications, Financial Services, Healthcare and Automotive, we operate in 35 markets around the world.

We transform businesses using data, AI and tech | ADA

Pioneers in data and analytics, we are powering global marketing and commerce digital transformation with data and AI-led impact. Learn more here!

Key Responsibilities

• Support daily commercial operations for E-commerce stores across E-commerce platforms
• Optimize product listings and maintain E-commerce storefront, including upload and update banners, images, content and Product Detail Pages
• Monitor stock availability, pricing, promotion and campaign readiness
• Coordinate campaign planning, promotion setup and execution through effective alignment with different stakeholders, including clients, platform KAMs and internal cross-functional teams
• Serve as the primary point of contact for platform-related and operational escalations, ensuring timely resolution of issues
• Track performance metrics across sales, traffic, conversion and product, including GMV, NMV, UV, PV and other relevant metrics
• Prepare weekly/monthly commercial performance reports and client-facing business updates
• Identify growth opportunities for clients through data analysis and performance insights
• Assist the Commercial Manager in the day-to-day operations of the team

Requirements

• 1 – 2 years of experience in E-commerce commercial or marketplace operations
• Familiarity with E-commerce platform ecosystem, such as Shopee, Lazada and TikTok Shop
• Proficiency in Microsoft Excel, with strong analytical skills and the ability to interpret data
• Good reporting and presentation skills
• Good written and verbal communication skills
• Good interpersonal skills with the ability to collaborate with internal and external stakeholders
• Fast learner with a strong sense of ownership and accountability