Commercial Associate

ADA; Iloilo; Vor Ort; PHP 335.000 - 502.000; Vollzeit

Zusammenfassung

ADA is seeking an E-commerce Operations Associate to support daily commercial activities across major online platforms. The role involves optimizing product listings, monitoring stock and pricing, coordinating campaigns with clients and internal teams, and acting as the primary contact for platform-related escalations.

The ideal candidate has 1–2 years in e-commerce operations, strong Excel skills, and good communication abilities to collaborate with stakeholders and drive performance.

Qualifikationen

• 1–2 years of experience in E-commerce commercial or marketplace operations.
• Familiarity with E-commerce platforms such as Shopee, Lazada and TikTok Shop.
• Proficiency in Microsoft Excel with strong analytical skills.

Aufgaben

• Support daily commercial operations for E-commerce stores across platforms.
• Optimize product listings and maintain storefronts, including banners, images and PDPs.
• Monitor stock, pricing, promotions and campaign readiness.
• Coordinate campaign planning and execution with clients, KAMs and cross-functional teams.
• Serve as the primary contact for platform-related operations escalations.

Kenntnisse

Excel analytics

Data interpretation

Communication skills

Stakeholder collaboration

Tools

Shopee

Lazada

TikTok Shop

Jobbeschreibung

Job Description:

About ADA

ADA is the Data and AI Experience Company. We work with global enterprises to build data and AI powered experiences where every decision runs on real-time intelligence and every interaction earns trust. That's how businesses scale, stay ahead, and deliver measurable outcomes.

Our mission is ambitious: to create the world’s most intelligent growth platform for every client we serve. With over 1500+ customers across Retail, Food and Beverage, CPG, Telecommunications, Financial Services, Healthcare and Automotive, we operate in 35 markets around the world.

Key Responsibilities

• Support daily commercial operations for E-commerce stores across E-commerce platforms
• Optimize product listings and maintain E-commerce storefront, including upload and update banners, images, content and Product Detail Pages
• Monitor stock availability, pricing, promotion and campaign readiness
• Coordinate campaign planning, promotion setup and execution through effective alignment with different stakeholders, including clients, platform KAMs and internal cross-functional teams
• Serve as the primary point of contact for platform-related and operational escalations, ensuring timely resolution of issues
• Track performance metrics across sales, traffic, conversion and product, including GMV, NMV, UV, PV and other relevant metrics
• Prepare weekly/monthly commercial performance reports and client-facing business updates
• Identify growth opportunities for clients through data analysis and performance insights
• Assist the Commercial Manager in the day-to-day operations of the team

Requirements

• 1 – 2 years of experience in E-commerce commercial or marketplace operations
• Familiarity with E-commerce platform ecosystem, such as Shopee, Lazada and TikTok Shop
• Proficiency in Microsoft Excel, with strong analytical skills and the ability to interpret data
• Good reporting and presentation skills
• Good written and verbal communication skills
• Good interpersonal skills with the ability to collaborate with internal and external stakeholders
• Fast learner with a strong sense of ownership and accountability

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Unfortunately, we are only able to contact shortlisted applicants. We encourage you to continuously visit our website www.adaglobal.com for regular updates on available roles

We transform businesses using data, AI and tech | ADA

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