Collections Team Lead: Drive KPIs & Process Excellence

The Golden Legacy Financing Corporation; Quezon City; On-site; PHP 334,800 - 502,200; Full time

Job summary

The Golden Legacy Financing Corporation is seeking a Collections Supervisor to oversee daily collection operations, ensuring compliance and driving team performance. This role requires strong leadership skills, with at least 3-5 years of experience in collections operations.

You will manage tasks, optimize processes, and collaborate with other departments to enhance efficiency. Join us to empower Filipinos with financial solutions in a supportive and growth-oriented environment.

Qualifications

• At least 3–5 years of experience in collections operations, with supervisory experience preferred.
• Strong leadership and communication skills.
• Excellent organizational and problem-solving abilities.
• Background in financial services or lending is an advantage.

Responsibilities

• Oversee daily collection operations and ensure compliance with policies.
• Assign tasks, monitor performance, and conduct regular feedback sessions.
• Ensure timely collection of loans and minimize overdue accounts.
• Ensure accurate and timely documentation of collection reports.
• Collaborate on improving collection processes and policies.

Skills

Leadership

Coaching

Communication skills

Problem-solving

Organizational abilities

Financial services knowledge

Education

Bachelor’s degree in Business Administration, Finance, or related fields

Job description

The Golden Legacy Financing Corporation is seeking a Collections Supervisor to oversee daily collection operations, ensuring compliance and driving team performance. This role requires strong leadership skills, with at least 3-5 years of experience in collections operations.

You will manage tasks, optimize processes, and collaborate with other departments to enhance efficiency. Join us to empower Filipinos with financial solutions in a supportive and growth-oriented environment.