Collections Specialist – Junior Credit Advisor

HC Consumer Finance; Quezon City; On-site; PHP 200,880 - 279,000; Full time

Job summary

A financial services company in Quezon City seeks a Collections Agent who will handle client communication, manage collection calls, and facilitate payments. Ideal candidates will have excellent communication skills in Tagalog and English, basic computer skills, and the ability to multi-task in a dynamic environment. A minimum educational requirement is a High School diploma or equivalent. This position requires assertiveness and professionalism in all interactions with clients.

Qualifications

• Excellent communication skills in both Tagalog and English, both written and oral.
• Basic computer proficiency is required.
• Ability to multi-task and adapt to changing environments.
• Should be assertive in handling collection tasks.

Responsibilities

• Handle outgoing and incoming collection calls.
• Inform clients about due payments and contract details.
• Collect overdue debts via phone and suggest payment solutions.
• Maintain professionalism during calls and provide accurate information.
• Manage mail and administrative tasks for the Early Collections Department.

Skills

Excellent Communication skills (Tagalog & English, Written & Oral)

Basic computer skills

Multi-tasking

Adaptability

Assertiveness

Education

High School, Grade 10, or Vocational Diploma

Job description

A financial services company in Quezon City seeks a Collections Agent who will handle client communication, manage collection calls, and facilitate payments. Ideal candidates will have excellent communication skills in Tagalog and English, basic computer skills, and the ability to multi-task in a dynamic environment. A minimum educational requirement is a High School diploma or equivalent. This position requires assertiveness and professionalism in all interactions with clients.