Collections Specialist - Client Relations

Recruitify_HR; Muntinlupa; On-site; PHP 334,800 - 558,000; Full time

Job summary

A recruitment agency is seeking a collections specialist in Muntinlupa, Philippines. The individual will manage calls for collections and build strong relationships with clients. Candidates should have a Bachelor's degree and 3-5 years of experience in collections or customer service. Strong communication, negotiation skills, and proficiency in CRM software are necessary. This role entails maintaining compliance with legal requirements and resolving client inquiries regarding payments.

Qualifications

• 3-5 years of experience in collections or customer service.
• Detail-oriented with strong organizational skills.

Responsibilities

• Manage outbound and inbound calls for collection purposes.
• Build strong relationships with clients to facilitate collections.
• Record and update account information accurately.
• Resolve client inquiries and manage payment disputes.
• Maintain compliance with legal and regulatory requirements for collections.

Skills

Strong communication and negotiation skills

Proficiency in using CRM software and MS Office

Education

Bachelor's degree in any field

Job description

A recruitment agency is seeking a collections specialist in Muntinlupa, Philippines. The individual will manage calls for collections and build strong relationships with clients. Candidates should have a Bachelor's degree and 3-5 years of experience in collections or customer service. Strong communication, negotiation skills, and proficiency in CRM software are necessary. This role entails maintaining compliance with legal requirements and resolving client inquiries regarding payments.