Collections Officer

BDO Unibank; Mandaluyong; On-site; PHP 279,000 - 391,000; Full time

Job summary

BDO Unibank is seeking a Collections Officer in the Philippines to evaluate past due portfolios and maintain delinquency levels. The role conducts collection calls to negotiate settlements and ensure accounts are current, while directing client requests to the proper units.

Qualified candidates have at least 3 years in collections within banks or financial institutions, with preference for experience in credit card, personal loan, or telecom sectors.

Qualifications

• Bachelor's degree in any field.
• At least 3 years of collections experience from banks or financial institutions.
• Experience in credit card, personal loan, or telecom sectors is a plus.

Responsibilities

• Performs collection calls to negotiate for full or partial settlements from clients, to make past due accounts current.
• Ensures that all client requests are facilitated and coursed to appropriate units.

Education

Bachelor's degree in any field

Job description

The Collections Officer is responsible for the evaluation of past due portfolio and assures that total delinquency rate of assigned bucket is maintained at a minimum and acceptable level.

Key Responsibilities

• Performs collection calls to negotiate for full or partial settlements from clients, to make past due accounts current.
• Ensures that all client requests are facilitated and coursed to appropriate units.

Qualifications

• Bachelor's degree in any field
• At least 3 years of experience in collections gained from banks or other financial institutions.
• Work experience from credit card, personal loan or telecommunication companies may also be considered.