Collections Officer

BDO Unibank; Mandaluyong; On-site; PHP 240,000 - 360,000; Full time

Job summary

BDO Unibank is seeking a Collections Officer responsible for evaluating past-due portfolios and maintaining delinquency rates at a minimum level. The role involves negotiating with clients to settle accounts and directing requests to the proper units.

Candidates should have a bachelor's degree and at least three years in collections, with experience in credit cards, personal loans, or telecoms considered. Strong negotiation and communication skills are essential.

Qualifications

• Bachelor's degree in any field.
• At least 3 years of experience in collections from banks or financial institutions.
• Work experience from credit card, personal loan or telecommunications companies may also be considered.

Responsibilities

• Performs collection calls to negotiate full or partial settlements from clients to bring past due accounts current.
• Ensures that all client requests are facilitated and coursed to appropriate units.

Education

Bachelor's degree in any field

Job description

The Collections Officer is responsible for the evaluation of past due portfolio and assures that total delinquency rate of assigned bucket is maintained at a minimum and acceptable level.

Key Responsibilities

• Performs collection calls to negotiate for full or partial settlements from clients, to make past due accounts current.
• Ensures that all client requests are facilitated and coursed to appropriate units.

Qualifications

• Bachelor's degree in any field
• At least 3 years of experience in collections gained from banks or other financial institutions.
• Work experience from credit card, personal loan or telecommunication companies may also be considered.