Strategic Collections Specialist

BDO Unibank; Mandaluyong; On-site; PHP 240,000 - 360,000; Full time

Job summary

BDO Unibank is seeking a Collections Officer responsible for evaluating past-due portfolios and maintaining delinquency rates at a minimum level. The role involves negotiating with clients to settle accounts and directing requests to the proper units.

Candidates should have a bachelor's degree and at least three years in collections, with experience in credit cards, personal loans, or telecoms considered. Strong negotiation and communication skills are essential.

Qualifications

• Bachelor's degree in any field.
• At least 3 years of experience in collections from banks or financial institutions.
• Work experience from credit card, personal loan or telecommunications companies may also be considered.

Responsibilities

• Performs collection calls to negotiate full or partial settlements from clients to bring past due accounts current.
• Ensures that all client requests are facilitated and coursed to appropriate units.

Education

Bachelor's degree in any field

Job description

BDO Unibank is seeking a Collections Officer responsible for evaluating past-due portfolios and maintaining delinquency rates at a minimum level. The role involves negotiating with clients to settle accounts and directing requests to the proper units.

Candidates should have a bachelor's degree and at least three years in collections, with experience in credit cards, personal loans, or telecoms considered. Strong negotiation and communication skills are essential.