Collections Associate – Canada Client (Night Shift)

Asiatel Outsourcing; Eastern Manila District; On-site; PHP 355,000 - 426,000; Full time

Benefits offered by this job

On-site in Ortigas Center

Competitive salary up to PHP 35,000

Job summary

Asiatel Outsourcing in Ortigas Center, Pasig, is seeking a Collections Associate to manage overdue accounts for B2C/B2B. The role involves calls, texts, and emails to secure payments, negotiating arrangements, and maintaining compliant records.

The ideal candidate has 1–2 years in collections, with any international lending exposure seen as a plus. Willingness to work night shifts and onsite at the Ortigas center is required.

Qualifications

• 1–2 years in collections (finance/loan).
• Experience with international lending is a plus.
• Experience in Canadian collections is advantageous.

Responsibilities

• Handle collections for B2C and/or B2B accounts.
• Contact customers regarding overdue accounts via phone, SMS, email.
• Negotiate payment arrangements and secure commitments to pay.
• Maintain records in line with policies and regulatory requirements.
• Recover outstanding balances and process EFTs.
• Document all collection activities and interactions.
• Follow up on delinquent accounts and payment commitments.
• Ensure compliance with data privacy and regulations.

Skills

Negotiation

Communication

Night shift

Onsite

Job description

Asiatel Outsourcing in Ortigas Center, Pasig, is seeking a Collections Associate to manage overdue accounts for B2C/B2B. The role involves calls, texts, and emails to secure payments, negotiating arrangements, and maintaining compliant records.

The ideal candidate has 1–2 years in collections, with any international lending exposure seen as a plus. Willingness to work night shifts and onsite at the Ortigas center is required.