Collections Associate

ORIX METRO Leasing and Finance Corporation; Davao City; On-site; PHP 223,000 - 446,000; Full time

Job summary

ORIX METRO Leasing and Finance Corporation is seeking a Collections Associate in Davao City to execute collection procedures and help improve the branch-level NPL ratio. You will review delinquent accounts daily, identify causes of delinquency, and pursue cures via calls, SMS, and sent letters while coordinating with the Regional Collection Officer.

The role requires a business degree, at least 1 year in collections, strong communication, and driving with a valid license, with daily onsite

Qualifications

• Graduate of a business course.
• At least 1 year of work experience in collections.
• Above average verbal and written communication skills.
• Willing to report daily onsite.
• Driving skills with valid license and ability to drive confidently.

Responsibilities

• Reviews delinquent accounts daily.
• Identifies the true reason of delinquency.
• Cures and prevents delinquency via calls, SMS, and coordination.
• Prepares and sends collection letters, statements, and re-pricing letters.
• Reports progress to the Regional Collection Officer (RCO).
• Monitors dishonored checks and requests replacement by contacting clients and sending notices.
• Monitors replenishment of depleted PDCs and processes client requests to replace PDCs.
• Submits approved pullout cheque requests to COD for pre-terminated accounts.
• Monitors online payments and updates delinquency remarks.
• Files daily collection reports and weekly delinquency reports.

Skills

Delinquency management

Verbal & written communication

Records maintenance

On-site reporting

Education

Bachelor's degree in business

Job description

The Collections Associate is responsible in executing the provisions under Credit Memorandum No. 20, Collection Procedures, and in achieving the target ratio of non-performing loans in his assigned branches.

Job Description

• Reviews delinquent accounts daily.
• Identifies the true reason of delinquency.
• Cures and prevent delinquency by international coordination and/or collection calls and SMS.
• Prepares and sends collection letters, statements of accounts and re-pricing letters
• Reports all progress updates and challenges to the Regional Collection Officer (RCO)
• Monitors dishonored checks and requires replacement by calling the client, preparing, and sending of notice of dishonored cheque.
• Monitors and ensures the replenishment of depleted PDCs
• Processes client requests to replacePDCs
• Submits the approved pullout cheque requests to COD for pre-terminated accounts
• Monitors online payments of clients
• Updates the remarks in the delinquency report
• Files daily collection report, weekly delinquency reports and statements of account
• Coordinates with other personnel to address and resolve collection-related concerns.
• Performs all other functions assigned by the Management

Qualifications

• Graduate of any business course
• At least one (1) year of work experience in collections
• Above average verbal and written communication skills
• Must be willing to report daily onsite
• Driving skills are required; candidates must have a valid driver’s license and the ability to drive confidently