Collections Specialist

ABIC Manpower Service Corp.; Pasig; On-site; PHP 279,000 - 390,600; Full time

Job summary

A staffing agency is looking for an entry-level collections specialist in Metro Manila. You will manage collections, maintain customer relationships, and resolve billing discrepancies. The ideal candidate has strong communication skills and problem-solving abilities. This role offers standard office hours in a dynamic team environment.

Qualifications

• Entry-Level: 0–2 years of experience required.
• Ability to work in a team environment.
• Excellent problem-solving skills.

Responsibilities

• Manage and oversee the collections process for outstanding accounts.
• Establish and maintain relationships with customers to ensure timely payments.
• Communicate with clients regarding their accounts and resolve billing discrepancies.
• Prepare and maintain accurate records of account activity.

Skills

Strong customer service skills

Teamwork

Problem-solving abilities

Detail-oriented

Strong communication skills

Job description

• Manage and oversee the collections process for outstanding accounts.
• Establish and maintain relationships with customers to ensure timely payments.
• Communicate with clients regarding their accounts and resolve billing discrepancies.
• Prepare and maintain accurate records of account activity.

Requirements

• Experience Level: Entry-Level: 0–2 years.
• Skills and Competencies: Strong customer service skills and ability to work in a team environment.
• Skills and Competencies: Excellent problem-solving abilities.
• Qualities and Traits: Detail-oriented and organized with strong communication skills.
• Working Conditions: Office environment with standard working hours.