Collateral QA Specialist IV — Audit-Ready Documentation

Aumni; Metro Manila; On-site; PHP 360,000 - 600,000; Full time

Job summary

Aumni seeks a Quality Control Specialist IV in the collateral operations team to perform independent quality reviews of completed cases, ensuring documentation is complete, properly indexed, and supports lien perfection and ongoing monitoring.

You will identify exceptions, coordinate resolution with stakeholders, and maintain strong quality standards aligned to procedures and controls, contributing to audit-ready records across secured lending processes.

Qualifications

• Experience in loan servicing, collateral operations, documentation review, or a related financial services function.
• Working knowledge of secured lending documentation and collateral perfection concepts, including UCC filings where applicable.
• Strong attention to detail and consistent focus on quality and accuracy.
• Ability to interpret procedures and apply them to quality reviews.
• Ability to identify issues, assess impact, and support resolution through escalation and follow-through.
• Strong written and verbal communication skills with clear documentation of findings.
• Ability to work independently with limited supervision while managing multiple priorities.
• Effective collaboration skills and ability to partner with stakeholders across teams.
• Proficiency with common productivity tools (e.g., Microsoft Office).

Responsibilities

• Index and organize documents according to standard operating procedures.
• Confirm evidence supporting lien perfection and ensure monitoring alerts are established where applicable.
• Identify missing information, discrepancies, and exceptions and coordinate timely resolution with relevant teams.
• Maintain detailed records of quality checks, findings, and outcomes to support audit readiness.
• Track and communicate quality results and trends with accuracy and detail.
• Research and respond to stakeholder questions and documentation requests within required timeframes.
• Follow established guidelines, procedures, rules, and regulations while meeting service commitments.
• Contribute to process improvement by documenting issues and recommending enhancements.

Skills

Loan servicing

Collateral operations

Documentation review

Attention to detail

Quality control

Communication skills

Independence

Office productivity

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Job description

Aumni seeks a Quality Control Specialist IV in the collateral operations team to perform independent quality reviews of completed cases, ensuring documentation is complete, properly indexed, and supports lien perfection and ongoing monitoring.

You will identify exceptions, coordinate resolution with stakeholders, and maintain strong quality standards aligned to procedures and controls, contributing to audit-ready records across secured lending processes.