Cold Caller and Appointment Setter - US Healthcare B2B (Remote)

Total Life Inc.; Philippines; Hybrid; PHP 1,764,000 - 2,646,000; Full time

Job summary

Total Life Inc. is hiring a seasoned cold caller and appointment setter to engage US healthcare organizations from the Philippines, aligned with US business hours. You will reach practice managers, educate on Medicare programs, and schedule meetings with our partnerships team, maintaining documentation in HubSpot.

We value a proven track record, professional English communication, and reliability in handling gatekeepers and objections while achieving target meeting quotas.

Qualifications

• 3+ years of proven cold calling and appointment setting experience with US clients (B2B strongly preferred).
• Highly proficient spoken and written English with a clear, neutral accent.
• A track record of hitting call and booked-meeting targets with numbers.

Responsibilities

• Make outbound calls to US physician practices, home health agencies, SNFs and senior living communities.
• Get past front desk staff to reach practice managers and decision-makers.
• Educate offices on how Total Life supports patients and Medicare programs like CMS ACCESS Model.
• Book qualified meetings between prospects and the partnerships team.
• Follow up on warm leads from email campaigns and conferences.
• Log every call, outcome and next step in the CRM (HubSpot).
• Share weekly results and feedback on scripts and objections.

Skills

Cold calling

Appointment setting

English proficiency

Tools

HubSpot CRM

Dialer tools

Job description

About Total Life

Total Life is a US telehealth company dedicated to adults 65 and over. For five years we've provided mental health care to thousands of older adults with in-network service on Medicare and Medicare Advantage plans. We're now expanding into longevity medicine and psychiatry, and building referral partnerships with doctors' offices and healthcare organizations across the United States.

The role

We're looking for an experienced cold caller and appointment setter to open doors with US healthcare organizations. You'll call physician practices, home health agencies, skilled nursing facilities and senior living communities, reach the decision-makers, and book qualified meetings with our partnerships team. This is an education-first, consultative approach, not a hard sell. The role is fully remote from the Philippines, working US business hours.

What you'll do

• Make outbound calls to US physician practices (primary care, geriatrics, internal medicine), home health agencies, skilled nursing facilities and senior living communities
• Get past front desk staff and reach practice managers and decision-makers
• Educate offices on how Total Life supports their patients and on Medicare programs such as the CMS ACCESS Model
• Book qualified meetings between prospects and our partnerships team
• Follow up on warm leads from email campaigns and conferences
• Log every call, outcome and next step accurately in our CRM (HubSpot)
• Share weekly results and feedback on which scripts and objection handling are working

What you'll need

• 3+ years of proven cold calling and appointment setting experience with US clients (B2B strongly preferred)
• Highly proficient spoken and written English with a clear, neutral accent. You'll be speaking with US doctors' offices all day, so this is essential
• A track record of hitting call and booked-meeting targets (please share your numbers)
• Confidence handling gatekeepers, objections and rejection professionallyExperience with a CRM (HubSpot strongly preferred) and dialer tools
• Reliable high-speed internet, backup power, a quiet workspace and a noise-cancelling headset
• Availability during US business hours (Eastern / Central time), Monday to Friday

Strongly preferred

• Cold calling experience in US healthcare: doctors' offices, clinics, home health, senior living or Medicare-related programs
• Familiarity with HIPAA and basic US healthcare terminology