Coaching Assistant

MicroSourcing; Philippines; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Healthcare from day one

Family coverage for dependents

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Collaborative culture

Flexible work arrangements

Career growth opportunities

Inclusive team

Job summary

MicroSourcing in Quezon City is seeking a Coaching Assistant to support Coaches during Zoom sessions with children, manage attendance, and record important events.

Your role includes sharing session assets, creating rosters, and noting any issues, while staying alert to red flags and urgent situations. Open to undergraduates or senior high students, with onsite reporting as needed.

Qualifications

• Strong verbal and written communication skills in English.
• Knowledge of Zoom and basic computer literacy is preferred but not required.
• Ability to report onsite as needed.
• Capability to make sound decisions in urgent situations.
• Open to college undergraduates and senior high school students.
• Reliable, highly responsive, and confident.
• Proactive, and able to respond promptly.
• Strong organisational and decision‑making abilities.
• Ability to work in a team environment and support Coaches effectively.

Responsibilities

• Assist Coaches in facilitating smooth Zoom sessions with children.
• Record attendance and track points earned by children during sessions.
• Take detailed notes on significant events and discussions that occur during the sessions.
• Share session assets, including slides, games, music, and other activities, with children.
• Create rosters, record skipped sessions, reschedule, and perform other tasks delegated by the client.
• Observe the behaviour of both Coaches and children during sessions and report any red flags.
• Log any verbal or chat‑related concerns or incidents that arise during the session.

Skills

Verbal and written English

Teamwork

Organisational skills

Decision making in urgent situations

Education

Undergraduate student / high school graduates

Tools

Zoom

Basic computer literacy

Job description

Coaching Assistant

Work setup: Onsite | Night shift

Location: Eastwood, Quezon City

Benefits & Perks

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time‑off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work‑Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Key Responsibilities

• Assist Coaches in facilitating smooth Zoom sessions with children.
• Record attendance and track points earned by children during sessions.
• Take detailed notes on significant events and discussions that occur during the sessions.
• Share session assets, including slides, games, music, and other activities, with children.
• Create rosters, record skipped sessions, reschedule, and perform other tasks delegated by the client. Tasks change based on business needs, expansion, and progress.
• Observe the behaviour of both Coaches and children during sessions and report any red flags.
• Log any verbal or chat‑related concerns or incidents that arise during the session.

Qualifications

• 0–1 year and 6 months Customer Service Experience (Fresh Graduates and Career Shifters are also acceptable)
• Strong verbal and written communication skills in English.
• Preferred but not required: Knowledge of Zoom and basic computer literacy.
• Ability to report onsite as needed.
• Capability to make sound decisions in urgent situations.
• Open to college undergraduates and senior high school students.
• Reliable, highly responsive, and confident.
• Proactive, and able to respond promptly.
• Strong organisational and decision‑making abilities.
• Ability to work in a team environment and support Coaches effectively.