CMS Implementation & Onboarding Specialist

UnionBank of the Philippines; Pasig; On-site; PHP 334,800 - 446,400; Full time

Job summary

UnionBank of the Philippines is seeking a CMS Onboarding Officer. The role involves coordinating the implementation process for client solutions, conducting user training, managing documentation, and ensuring a successful turnover to after-sales support.

The ideal candidate should be a college graduate, preferably in Banking, with experience in CMS implementation and strong skills in communication, planning, and customer service. The role is based in Pasig City.

Qualifications

• Must be a college graduate preferably in Banking.
• Have experience in CMS Implementation.

Responsibilities

• Conducts pre-implementation meetings with clients.
• Completes technical assessments and documentation for clients' requirements.
• Manages user acceptance training and program installation.
• Coordinates pilot transactions and ensures proper turnover.

Skills

Planning and Attention to detail

Good Communication Skills

Customer Service

Presentation Skills

Driving Performance / Results

Proficient in gathering feedback

Handling simple requirements

Conducting internal and external meetings

Mastery of core CMS Products

Education

College Graduate preferably in Banking

Job description

UnionBank of the Philippines is seeking a CMS Onboarding Officer. The role involves coordinating the implementation process for client solutions, conducting user training, managing documentation, and ensuring a successful turnover to after-sales support.

The ideal candidate should be a college graduate, preferably in Banking, with experience in CMS implementation and strong skills in communication, planning, and customer service. The role is based in Pasig City.