CMDB & ITOM Architect: Lead ServiceNow Discovery & Mapping

Phizenix Inc.

Contract

On-site

PHP 1,900,000 - 2,300,000

Full time

5 days ago

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Job summary

Phizenix Inc. is seeking a Senior CMDB / ITOM Architect with strong ServiceNow experience to lead CSDM, CMDB governance, Discovery, and Service Mapping initiatives.

The ideal candidate will define the target data model, improve CMDB data quality, and drive integration with enterprise portfolio platforms. You will work with Enterprise Architecture, Infrastructure, Application teams, and Security to transition away from external EA tools and position ServiceNow as the trusted source for

Qualifications

Minimum 5+ years designing CMDB/ITOM architectures.
Proven hands-on experience with ServiceNow CMDB, CSDM, Discovery and Service Mapping.
Strong data quality, reconciliation and duplication management skills.
Experience guiding enterprise integrations and data governance.
Excellent stakeholder communication and collaboration capabilities.

Responsibilities

Design the CSDM target model across applications and services.
Establish data ownership, promotion rules, and data normalization.
Lead CMDB governance and drive data quality improvements.
Oversee ServiceNow Discovery and Service Mapping implementations.
Coordinate with Enterprise Architecture, Infrastructure, Applications, and Security teams.

Skills

CMDB Architecture

ITOM Architecture

ServiceNow

CSDM

Discovery

Service Mapping

Data Quality

Stakeholder Management

Tools

ServiceNow Platform

CMDB Tools

Job description

Phizenix Inc. is seeking a Senior CMDB / ITOM Architect with strong ServiceNow experience to lead CSDM, CMDB governance, Discovery, and Service Mapping initiatives.

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