ServiceNow Architect: CMDB, ITAM & Modernization

Strategic Staffing Solutions, Inc.; Makati; Hybrid; PHP 800,000 - 1,100,000; Full time

Job summary

Strategic Staffing Solutions, Inc. seeks a ServiceNow Architect to guide CMDB modernization and ITSM governance in our enterprise environments. You will shape the data model, drive integrations, and collaborate with product teams to align architecture across CMDB, Discovery, ITAM and CSDM.

You will mentor teammates, define standards, and ensure data quality, access control, and compliance while delivering high-quality, scalable solutions in a fast-paced setting.

Qualifications

• Experience with ServiceNow CMDB, ITSM, and CSDM models.
• Proficiency in Flow Designer and ATF.
• Experience with API testing, deployment, and integrations.

Responsibilities

• Establishes a forward-looking vision for the product area and modernizes ServiceNow delivery.
• Provides technical solutions on CMDB, Discovery, ITAM, integrations and CSDM.
• Identify improvements in CMDB data models, relationships and attributes.
• Design CMDB governance policies, data quality, access control, lifecycle management and audit compliance.
• Provide architectural inputs on CMDB, ITAM and Service Mapping.
• Collaborate with product management and architects on roadmap alignment.
• Train and mentor team members on ServiceNow Platform focusing on CMDB, discovery, ITAM and CSDM.

Skills

ServiceNow CMDB & ITSM

CSDM model knowledge

Flow Designer

ATF

API testing & integrations

Azure fundamentals

Azure DevOps

Cross-team coordination

Stakeholder communication

Tools

ServiceNow

Azure DevOps

Job description

Strategic Staffing Solutions, Inc. seeks a ServiceNow Architect to guide CMDB modernization and ITSM governance in our enterprise environments. You will shape the data model, drive integrations, and collaborate with product teams to align architecture across CMDB, Discovery, ITAM and CSDM.

You will mentor teammates, define standards, and ensure data quality, access control, and compliance while delivering high-quality, scalable solutions in a fast-paced setting.