CMA Training & Capability Development Manager

PM Consulting; Philippines; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

PM Consulting in the Philippines is seeking a CMA Training & Capability Development Manager to design, develop, and deliver training programs that support CMA processes. You will strengthen functional expertise, drive process adoption, and align Sales, Finance, and Shared Services.

The role requires leading needs analysis, creating structured learning programs, and delivering training through multiple modalities to enable cross-functional collaboration and compliance with internal controls.

Qualifications

• Candidate has a bachelor's degree in business/finance/accounting/economics or related field.
• Experience in finance, sales operations, or accounting in a multinational environment is required.
• Strong background in training needs analysis, curriculum development, and capability building.
• Proven experience in stakeholder management and cross-functional collaboration.
• Proficiency in Microsoft Office applications; ERP experience with SAP; Vistex knowledge is a plus.

Responsibilities

• Act as a key liaison between Sales and Finance to ensure CMA process alignment.
• Lead training needs analysis and develop structured learning programs for CMA and Sales teams.
• Design, develop, and continuously improve training materials, playbooks, and self-service resources.
• Deliver training programs using instructor-led, virtual, and self-paced methods.
• Drive capability-building initiatives to enhance process understanding and execution.
• Lead communication and engagement initiatives to promote best practices and behavioral change.
• Support CMA-related accruals and payments through training and process education.
• Develop strategies to increase adoption and usage of tools, systems, and resources.
• Partner with cross-functional stakeholders on CMA process improvements.
• Support change management related to processes, systems, or policies.
• Ensure compliance with internal controls (SOX) and support audit requirements.

Skills

Training needs analysis

Curriculum development

Cross-functional collaboration

Stakeholder management

Communication skills

Analytical thinking

Simplifying complex processes

Multitasking in a fast-paced env

Education

Bachelor's degree in Business Administration/Finance/Accounting/Economics or related field

Tools

SAP

Vistex

Power BI

MS Office

Lean Six Sigma certification

Job description

CMA Training & Capability Development Manager

About the job CMA Training & Capability Development Manager

CMA Training & Capability Development Manager

Location: BGC
Work Setup: Onsite
Schedule: Monday-Fri
Shift: 8:00 AM - 5:00 PM

Job Summary

The CMA Training & Capability Development Manager is responsible for designing, developing, and delivering training programs and capability-building initiatives to support Customer Marketing Agreements (CMA) processes. This role focuses on strengthening functional expertise, driving process adoption, and enabling alignment across Sales, Finance, and Shared Services.

Key Responsibilities

• Act as a key liaison between Sales and Finance to ensure alignment on CMA processes and requirements
• Lead training needs analysis and develop structured learning programs for CMA and Sales teams
• Design, develop, and continuously improve training materials, playbooks, and self-service resources
• Deliver training programs using various facilitation methods (e.g., instructor-led, virtual, and self-paced learning)
• Drive capability-building initiatives to enhance process understanding and execution
• Lead communication and engagement initiatives to promote best practices and influence behavioral change
• Support accuracy and timeliness of CMA-related accruals and payments through effective training and process education
• Develop strategies to increase adoption and effective utilization of tools, systems, and resources
• Partner with cross-functional stakeholders on initiatives related to CMA process improvements
• Support change management efforts related to process, system, or policy updates
• Ensure compliance with internal controls (including SOX) and support audit requirements

Qualifications

• Bachelor's degree in Business Administration, Finance, Accounting, Economics, or related field
• Relevant experience in finance, sales operations, or accounting within a multinational environment
• Strong background in training needs analysis, curriculum development, and capability building
• Proven experience in stakeholder management and cross-functional collaboration
• Proficient in Microsoft Office applications
• Experience in ERP systems (SAP preferred); Vistex is an advantage
• Knowledge of Power BI is a plus
• Lean Six Sigma certification is an advantage
• Strong analytical, organizational, and communication skills
• Ability to simplify complex processes into clear and effective training content
• Ability to manage multiple priorities in a fast-paced environment