Cluster Ops Manager - Commercial & Tenant Relations

SM Supermalls; Pasay; On-site; PHP 600,000 - 800,000; Full time

Job summary

SM Supermalls is seeking a property management professional to monitor strategies that enhance mall value across regions, focusing on amenities, utilities, security and operations. This role collaborates with leasing, tenancy, and regional teams to keep occupancy high and relationships strong.

Responsibilities include ensuring mall compliance with internal and external standards, and delivering timely data and reports to support decision making and corporate objectives.

Qualifications

• Experience in property, lease, or tenant management.
• Ability to monitor compliance with internal/external requirements.
• Commitment to accurate and timely data reporting.

Responsibilities

• Monitor strategies to enhance property values including amenities, utilities and security.
• Maintain high occupancy and positive tenant relationships.
• Ensure mall compliance with standards, policies, and external requirements.
• Ensure accurate data collection and timely reporting for decision making.
• Recruit, manage, support and develop mall team members, including performance and training.

Skills

People management

Communication

Recruitment

Performance management

Training

Job description

SM Supermalls is seeking a property management professional to monitor strategies that enhance mall value across regions, focusing on amenities, utilities, security and operations. This role collaborates with leasing, tenancy, and regional teams to keep occupancy high and relationships strong.

Responsibilities include ensuring mall compliance with internal and external standards, and delivering timely data and reports to support decision making and corporate objectives.