O&M Engineer (Cloud Platform Software)

WeConnect Technology (formerly known as Elabram Systems Inc); Taguig; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

WeConnect Technology (formerly Elabram Systems Inc) seeks an on-site Cloud O&M engineer to manage cloud platform software. The role requires experience in cloud operations, Linux, container tech, monitoring, and security.

English proficiency and a valid work visa are mandatory; candidate must pass Alibaba Cloud O&M interview or hold L3 certification. Ideal candidates will work in Taguig, Manila, and participate in shift rotations (5x8 or 7x24).

Qualifications

• Education: Diploma or bachelor’s degree or higher in CS/Software/Network/InfoSec or related fields.
• 3+ years of cloud O&M experience; enterprise IT O&M processes knowledge.
• Must pass Alibaba Cloud O&M interview or hold O3 certification.
• Proficiency in English communication.
• Must hold a valid work visa.

Responsibilities

• On-site O&M for cloud platform software (5x8 or 7x24 shifts).
• Collaborate with cloud vendors and internal teams to resolve incidents.
• Follow enterprise IT O&M standards and maintain system stability and security.

Skills

Cloud platform skills

Linux OS O&M

Docker

Kubernetes

Monitoring tools

Security operations

Networking basics

English communication

Education

Diploma or bachelor's degree in CS/Software/Network/InfoSec

Tools

Docker

Kubernetes

Prometheus

Grafana

Zabbix/ELK

Nginx/MySQL

Job description

、 Overall Interface: On-site O&M requirements for cloud platform software.

• 1． There are two sets of basic qualification requirements:
• One is meet the corresponding skill requirements, obtain cloudplatform operations and maintenance skills certification (Alibaba L3), and pass the interview conducted by Alibaba’s technical lead.
• The other is meet the corresponding skill requirements and pass the interview conducted by Alibaba’s technical lead. Alibaba L3 certification is not required.
• 2． Typically, one project requires about 5 person (need 7*24 shift rotation).
• 3． There is a lead time of 3-5 months from outsourcing tender to on-site entry.The general O&M cycle for projects is 1-5 years, requiring a work visa. Language requirements vary: some projects require only English, others require both Chinese and English.
• 4． Second-line and Third-line support is provided by cloud platform vendors（Ali、Tencent）; outsourcing vendors need only consider first-line on-site personnel.

2、Qualification Requirements

I. Basic Requirements

• 1. Education / Major: Diploma, bachelor’s degree or above in Computer Science and Technology, Software Engineering, Network Engineering, Information Security, or related majors.
• 2. Work Experience: At least 3 years of cloud O&M experience; cloud platform O&M experience is preferred. Familiar with enterprise-level IT O&M processes and standards.
• 3. Compliance Requirements: No record of cybersecurity violations; strict compliance with data confidentiality agreements; good professional ethics and risk awareness.
• 4. Must pass the interview conducted by Alibaba Cloud’s original vendor O&M manager. Or have O&M L3 certification.
• 5. Able to communicate proficiently in English.
• 6. Must hold work visa.

II. Core Technical Competencies

• 1. Cloud Platform Skills: Familiar with the operation and configuration of Alibaba Cloud core products (ECS/RDS/SLB/Redis/OSS, etc.); familiar with cloud resource monitoring, scaling, troubleshooting, and cost optimization.
• 2. Operating Systems and Scripting: In-depth knowledge of Linux system (CentOS/Ubuntu) O&M; familiar with Shell script development.
• 3. Containers and Orchestration: Familiar with Docker container technology; understanding of the core architecture and working principles of Kubernetes (K8s); able to independently complete cluster deployment, monitoring, fault handling, and resource scheduling optimization.
• 4. Monitoring and Alerting: Familiar with mainstream monitoring tools (Prometheus/Grafana/Zabbix/ELK) and able to quickly locate and respond to alerts.
• 5. Security Operations: Familiar with cloud platform security configuration (security groups, firewalls, vulnerability scanning); familiar with data backup and disaster recovery strategies; basic awareness of cybersecurity defense and attack.
• 6. Infrastructure: Understanding of TCP/IP protocols, VLAN/OSPF and other network technologies; familiar with daily maintenance of products such as Nginx and MySQL.

III. Preferred Qualifications

• 1. Certifications: Candidates holding authoritative certifications such as Alibaba Cloud ACP/ACE, Kubernetes CKA/CKAD, AWS SAA, TCE，etc. are preferred.
• 2. Project Experience: Candidates with development or O&M experience in well-known enterprises are preferred.

IV. Comprehensive Qualities

• 1. Stress Tolerance: Able to adapt to a 5x8 or 7x24 shift system, willing to provide holiday duty, and capable of responding to incidents in a timely manner (on-site within 30 minutes).
• 2. Collaboration and Communication: Possess good cross-functional communication and coordination skills, and be able to work efficiently with development, product, and cloud vendor teams.
• 3. Responsibility: Careful and meticulous in work, with a strong sense of responsibility and service awareness, and high attention to system stability and data security.
• 4. Learning Ability: Proactively keep up with cloud computing and cloud-native technology trends, and have the ability to quickly master new technologies.