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AIA Philippines invites applications for a Cloud Operations Specialist to support all business units on Azure public cloud. You will manage incidents, changes, requests, and problem management while optimizing infrastructure for high availability and security.
Role involves onsite work (Makati) with shifting schedules; work-from-home possible when on night/mid shifts. Benefits include HMO, 14th-month pay, and annual incentives.
The Cloud Operations Specialist will provide day to day support to all AIA business units using AIA’s Azure public cloud platform including but not limited to incident-, change-, request- and problem management. This role focuses on leveraging azure services administration tasks and optimize cloud infrastructure, ensuring high availability, scalability, and security.
Employment Type: Full Time/Permanent
Location: PhilamLife Gammon Building, 126 LP Leviste Street, Salcedo Village, Makati City
Work Schedule: Shifting Schedule, w/ possibleoncallarrangementonweekends&holidays
Work Set-up: Onsite report (3-4 days per week) will only be required when you are on a dayshift. WFH if rotated to Mid and Night shift
Responsibilities include, but are not limited to, the following:
Working with stakeholders to understand the modifications they wish to apply to their current systems
Analysing current systems to find flaws that can jeopardise cloud security
Uploading business information to a cloud computing platform and setting up simple retrieval mechanisms for data
Staying updated on advancements in the field of cloud computing to advise businesses and clients on industry best practices
Troubleshooting issues pertaining to cloud application failure or security flaws
Identify, analyze, and resolve infrastructure vulnerabilities and application deployment issues
Automating specific system operations to enhance efficiency and speed
Evaluating and identifying the best cloud solutions in collaboration with engineering and development teams
Locating, evaluating and fixing infrastructure risks and deployment problems
Periodically evaluating computer systems and offering suggestions for performance enhancements
Offering support and guidance to meet customer requirements
4+ years Proven experience as a Cloud Engineer or similar role
Proficiency with AWS, GCP, or Azure
Experience with open-source technology, software development, and system engineering
Experience in network infrastructure, database, compute, and storage systems
Understanding of scalable computing systems / AKS
Knowledge of Linux and/or Windows environments
Practical experience of supporting Enterprise Public Cloud Services and automation/scripting
Liaise with service providers to ensure that operational processes (backup, patching, provisioning, monitoring) for service follow-up and incident management.)
Excellent problem-solving skills
Familiarity with DevOps practices and tools (Containers and Orchestration)
Understanding of Infrastructure-As-Code configuration management tooling (at least one of the following – Terraform, Ansible, Chef/Puppet)
Relevant professional certifications (Azure, AWS, ITIL etc)
Strong problem-solving and analytical skills.
Excellent communication and collaboration skills.
Ability to work in a fast-paced and dynamic environment.
Operating systems: Windows / Linux
PaaS services (preferable Azure / AWS)
Middleware: IIS / Websphere / Apache / Tomcat
Databases: Azure SQL Database / Oracle database / SQL Server
Scripting and containers: Python, Powershell, Azure CLI, YAML, Containers / AKS, etc.
Be part of AIA Philippines's Technology Hub, the AIA Digital+ Philippines.
We are a brand that captures AIA’s Group-led Technology, Digital and Analytics hubs dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.
Launched in Mainland China, Malaysia and the Philippines, AIA Digital+ is bringing together top Technology, Digital and Analytics talent to accelerate AIA’s transformation and secure our position as the technology leader in the insurance industry.
At AIA and AIA Digital+, we strive to attract,developandretaina workforce that is as diverse as the customers we serve and to cultivate an inclusive work environment that accepts the strength of heritage and individuals.
HMO with free 4 dependents (upon hire for Principal and upon regularization for the eligible dependents)
15 days VL and 15 days SL (Pro-rated for mid-year hire)
Guaranteed 14th-month pay
Annual Targeted Incentive (Performance Bonus)
Group Life Insurance
Protection benefits, and a lot more w/c will be discussed during the job offer stage
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#HealthierLongerBetterLives#EqualOpportunities