Manager, Identity & Access Management

AIA Digital+; Philippines; Hybrid; PHP 1,800,000 - 3,000,000; Full time

Benefits offered by this job

HMO with 4 dependents

15 days VL

15 days SL

Protection benefits

Job summary

AIA Philippines invites an experienced IAM leader to join AIA Digital+ as part of its Technology Hub. The role oversees IAM infrastructure, implements least‑privilege controls, and drives automation and governance across Windows, Linux/Unix, AS400, databases, and networks.

We seek 5+ years in information security with at least 2 years in IAM leadership. Hybrid work schedule with on‑site days, competitive benefits, and growth opportunities in a global insurance technology leader.

Qualifications

• Bachelor’s degree in information technology or related field; security or IAM certifications are a plus.
• 5+ years’ experience in Information Security, with 2+ years in IAM or security operations leadership roles.
• Strong hands‑on and managerial experience in IAM support and governance, including access lifecycle and privileged access management.

Responsibilities

• Lead and oversee IAM infrastructure operations, ensuring compliance with security policies, access control standards, and regulatory requirements.
• Provide operational governance and direction for IAM controls across Windows Server, Linux/Unix, AS400, vCenter, XCC/IMM, SRM, databases, and network devices.
• Oversee and approve access provisioning, modification, and deprovisioning, including privileged access, ensuring adherence to least‑privilege and segregation‑of‑duties principles.
• Act as an escalation point for complex IAM-related infrastructure and security issues, guiding root cause analysis and remediation.
• Drive service improvement initiatives, including process optimization, automation strategy, and standardization across IAM infrastructure services.
• Collaborate with infrastructure, security, application, and audit teams to align IAM onboarding, operational practices, and security standards.
• Ensure accurate and up-to-date documentation for IAM processes, controls, operating procedures, and automation standards.
• Maintain oversight of IAM inventory, access reviews, and audit activities, ensuring timely and effective remediation of findings.
• Provide team leadership, coaching, and performance oversight to ensure consistent service delivery and continuous capability improvement.

Skills

Information Security Leadership

IAM Leadership

Windows Server Administration

Linux/Unix Administration

Azure AD / Microsoft Entra ID

Scripting (PowerShell, Python, Shell)

Access Management

Education

Bachelor’s degree in information technology or related field

Tools

MS SQL

Oracle

Windows Server

Linux/Unix

AS400

vCenter

XCC/IMM

SRM

Job description

Be part of AIA Philippines's Technology Hub, AIA Digital+

We are a brand that captures AIA’s Group-led Technology, Digital and Analytics hubs dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

Launched in Mainland China, Malaysia and the Philippines, AIA Digital+ is bringing together top Technology, Digital and Analytics talent to accelerate AIA’s transformation and secure our position as the technology leader in the insurance industry.

At AIA and AIA Digital+, we strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to cultivate an inclusive work environment that accepts the strength of heritage and individuals.

• Employment Type: Full Time
• Work Schedule: Fixed Day Shift- 8AM to 5PM w/ possible on call arrangement
• Work Setup: Hybrid, 3-4 days onsite per week

Responsible for leading and overseeing IAM operations across infrastructure platforms, including Windows Server, Linux/Unix, AS400, vCenter, XCC/IMM, SRM, databases, and network devices, ensuring secure, compliant, and consistent access management. The role provides strategic direction, governance, and operational oversight for IAM services, drives process standardization and automation, and ensures alignment with enterprise security objectives. The ideal candidate will demonstrate a strong security leadership mindset, solid understanding of multi-platform IAM controls, and a proactive approach to improving IAM maturity, efficiency, and risk posture.

Roles and Responsibilities:

• Lead and oversee IAM infrastructure operations, ensuring compliance with security policies, access control standards, and regulatory requirements.
• Provide operational governance and direction for IAM controls across Windows Server, Linux/Unix, AS400, vCenter, XCC/IMM, SRM, databases, and network devices.
• Oversee and approve access provisioning, modification, and deprovisioning, including privileged access, ensuring adherence to least‑privilege and segregation‑of‑duties principles.
• Act as an escalation point for complex IAM-related infrastructure and security issues, guiding root cause analysis and remediation.
• Drive service improvement initiatives, including process optimization, automation strategy, and standardization across IAM infrastructure services.
• Collaborate with infrastructure, security, application, and audit teams to align IAM onboarding, operational practices, and security standards.
• Ensure accurate and up-to-date documentation for IAM processes, controls, operating procedures, and automation standards.
• Maintain oversight of IAM inventory, access reviews, and audit activities, ensuring timely and effective remediation of findings.
• Provide team leadership, coaching, and performance oversight to ensure consistent service delivery and continuous capability improvement.
• 5+ years’ experience in Information Security, with 2+ years in IAM or security operations leadership roles.
• Proven experience in managing IAM operations and security technologies across enterprise infrastructure environments.
• Strong hands‑on and managerial experience in IAM support and governance, including access lifecycle and privileged access management.
• Solid experience with Windows Server, Linux, AS400, and database security platforms such as MS SQL and Oracle.
• Strong understanding of Microsoft Entra ID (Azure AD), including identity lifecycle management, conditional access, role‑based access, and application integration.
• Experience driving automation, standardization, or tooling improvements using scripting or engineering teams (PowerShell, Python, Shell).
• Strong knowledge of application- and infrastructure‑level IAM controls, integration patterns, and security best practices.
• Proven ability to lead incident response, root cause analysis (RCA), and remediation for IAM‑related issues.
• Strong stakeholder management, collaboration, and leadership skills across infrastructure, security, and application teams.
• Excellent analytical, planning, and decision‑making abilities.
• Excellent written and verbal communication skills in English, including audit and executive‑level communication.
• Bachelor’s degree in information technology or related field; security or IAM certifications are a plus.

HMO with free 4 dependents (upon hire for Principal and upon regularization for the eligible dependents)

15 days VL and 15 days SL (Pro-rated for mid-year hire)

Protection benefits, and a lot more w/c will be discussed during the job offer stage

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