Cloud Billing & Tech Support Specialist

TELUS Digital Philippines; Taguig; Hybrid; PHP 300,000 - 420,000; Full time

Job summary

TELUS Digital Philippines is hiring a billing support specialist to assist Google Cloud Platform customers with billing inquiries and account questions. The role requires a solid technical background to understand the tools and services involved and to explain charges clearly.

Candidates should have completed two years of college, 1–2 years of billing experience, chat support exposure, and strong analytical and communication skills.

Qualifications

• Completed 2 years in college (any course).
• 1–2 years experience handling billing concerns and must have technical background/experience.
• Chat support experience.
• Soft skills oriented to customer support.

Responsibilities

• Provide billing support services for Google Cloud Platform and will handle customer inquiries relating to all products.

Skills

Analytical skills

Problem solving

Communication skills

Education

Two years college

Job description

TELUS Digital Philippines is hiring a billing support specialist to assist Google Cloud Platform customers with billing inquiries and account questions. The role requires a solid technical background to understand the tools and services involved and to explain charges clearly.

Candidates should have completed two years of college, 1–2 years of billing experience, chat support exposure, and strong analytical and communication skills.