Clinical Training Specialist – US Managed Care (Onsite)

Gratitude Philippines; Quezon; Presencial; PHP 480.000 - 720.000; Jornada completa

Descripción de la vacante

Gratitude Philippines is seeking a Training Specialist – Clinical Programs to deliver effective clinical training for licensed clinicians supporting US managed care operations. The role covers onboarding, continuing education, clinical workflows, compliance, competency validation, and continuous improvement across clinical teams.

The candidate will facilitate onboarding and ongoing education for UM/UR, HIPAA/PHI compliance, and clinical documentation, while developing SOPs and training

Formación

• Bachelor of Science in Nursing (BSN) is required.
• Active Philippine Registered Nurse (PHRN) license is required.
• Active, unrestricted USRN license; NCLEX must be passed.

Responsabilidades

• Facilitate onboarding, pre-production, and continuing education training for clinical staff.
• Deliver training on UM/UR workflows, clinical documentation, HIPAA/PHI compliance, and clinical protocols.
• Conduct skills validations, case simulations, and clinical competency assessments.
• Develop, review, and update SOPs, job aids, workflow guides, and training materials.
• Maintain audit-ready training and competency records and address performance gaps with Operations, QA, and Talent Acquisition.

Conocimientos

Clinical training

UM/UR workflows

US managed care

Clinical documentation

SOP maintenance

Educación

BSN

PHRN license

USRN license; NCLEX

Descripción del empleo

Gratitude Philippines is seeking a Training Specialist – Clinical Programs to deliver effective clinical training for licensed clinicians supporting US managed care operations. The role covers onboarding, continuing education, clinical workflows, compliance, competency validation, and continuous improvement across clinical teams.

The candidate will facilitate onboarding and ongoing education for UM/UR, HIPAA/PHI compliance, and clinical documentation, while developing SOPs and training