Clinic Manager

International Sos; Philippines; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

International SOS seeks an experienced Clinic Manager to supervise daily clinic operations in the Philippines. You will ensure efficient processes, uphold high patient-care standards, and support medical staff to achieve operational excellence.

The ideal candidate will have strong healthcare administration background, leadership abilities, and a patient-centered approach to service delivery, aligned with regulatory and quality standards.

Qualifications

• Graduate in Healthcare Administration, Nursing, Business Administration or related field.
• Minimum of five (5) years of clinic management experience in healthcare settings.
• Must possess a valid Basic Life Support (BLS) certification.
• Strong English communication skills, both verbal and written.
• Proficient in Microsoft Office Suite.
• Demonstrated leadership and people-management capabilities.
• Knowledge of healthcare regulations and patient service best practices.

Responsibilities

• Manage the overall day-to-day operations of the clinic.
• Ensure efficient patient flow and high-quality customer service.
• Supervise administrative and support staff, including scheduling and performance management.
• Monitor clinic compliance with healthcare regulations, policies, and safety standards.
• Oversee clinic budgets, inventory, procurement, and operational resources.
• Coordinate with physicians, nurses, and allied healthcare professionals to ensure seamless service delivery.
• Develop and implement operational procedures and process improvements.
• Prepare reports, maintain records, and monitor clinic performance metrics.
• Handle patient concerns and resolve escalated issues professionally and promptly.
• Ensure all clinic equipment, facilities, and supplies are properly maintained.

Skills

Healthcare administration

Leadership

Communication skills

Problem solving

Multi-tasking

Education

Bachelor's degree in Healthcare Administration

Tools

Microsoft Office

Job description

Clinic Manager

Company: International Sos
Job Type: Full Time
Philippines

Job Description - Clinic Manager

Clinic Manager

Location: [Insert Location]Employment Type: Full-Time

About the Role

We are seeking an experienced and highly organized Clinic Manager to oversee the daily operations of our healthcare facility. The successful candidate will be responsible for ensuring efficient clinic operations, maintaining high standards of patient care and service, managing administrative functions, and supporting medical staff to achieve operational excellence.

This role requires a proactive leader with strong healthcare administration experience, excellent communication skills, and a passion for delivering exceptional patient experiences.

Key Responsibilities

• Manage the overall day-to-day operations of the clinic.
• Ensure efficient patient flow and high-quality customer service.
• Supervise administrative and support staff, including scheduling and performance management.
• Monitor clinic compliance with healthcare regulations, policies, and safety standards.
• Oversee clinic budgets, inventory, procurement, and operational resources.
• Coordinate with physicians, nurses, and allied healthcare professionals to ensure seamless service delivery.
• Develop and implement operational procedures and process improvements.
• Prepare reports, maintain records, and monitor clinic performance metrics.
• Handle patient concerns and resolve escalated issues professionally and promptly.
• Ensure all clinic equipment, facilities, and supplies are properly maintained.

Qualifications

• Graduate of a reputable college or university, preferably in Healthcare Administration, Nursing, Business Administration, or a related field.
• Minimum of five (5) years of clinic management experience, preferably in a healthcare, medical, or diagnostic setting.
• Must possess a valid Basic Life Support (BLS) Certification.
• Strong verbal and written communication skills in English.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• With specialized training and experience in administrative and operational management.
• Demonstrated leadership and people management capabilities.
• Strong problem-solving, organizational, and decision-making skills.
• Ability to manage multiple priorities in a fast-paced healthcare environment.
• Knowledge of healthcare regulations, quality standards, and patient service best practices is an advantage.

Preferred Qualifications

• Experience managing multi-specialty clinics, diagnostic centers, or outpatient healthcare facilities.
• Background in healthcare quality management, patient relations, or healthcare operations.
• Additional certifications in healthcare management, customer service, or leadership are a plus.

What We're Looking For

The ideal candidate is:

• Patient-centered and service-oriented.
• Results-driven with strong operational discipline.
• Capable of leading teams and fostering a positive workplace culture.
• Detail-oriented with excellent administrative and reporting skills.
• Comfortable working with healthcare professionals and executive stakeholders.