Clinical Application Specialist

IDS Medical Systems (idsMED); Cebu City; On-site; PHP 420,000 - 660,000; Full time

Job summary

IDS Medical Systems (idsMED) is seeking a clinically oriented professional to provide product awareness, clinical application support, and medical education for medical equipment and consumables in Cebu City, Philippines. You will build strong relationships with end-users and healthcare professionals while supporting sales with product demonstrations and trainings.

The role requires a healthcare degree and 2–3 years of related experience, with preference for 2D Echo, Sonography, and

Qualifications

• Candidate must possess at least a Bachelor's/ College Degree Radiologic Technology, Nursing, Medical Technologist or equivalent.
• 2–3 years of working experience in the related field are preferred.
• Experience in 2D Echo, Sonography & Cardiovascular is highly preferred.
• Good experience and knowledge in medical equipment and consumables in Healthcare Industry.
• Proficient in MS PowerPoint and Excel.
• Excellent presentation, communication, and interpersonal skills.

Responsibilities

• Build and maintain strong relationships with end-users, healthcare professionals, and key decision-makers.
• Ensure positive customer experience through regular engagement, product support, and prompt response to inquiries.
• Provide professional clinical and application support to customers as needed.
• Support the sales team in conducting product demonstrations focused on clinical applications.
• Communicate product features, benefits, and proper usage to customers and end-users.
• Conduct post-sales product training to ensure correct and optimal product utilization.
• Provide ongoing application and technical support following product implementation.
• Assist healthcare professionals in troubleshooting and resolving product-related concerns.
• Participate in trade exhibitions, workshops, seminars, and promotional activities.
• Support marketing initiatives and educational programs to increase product awareness and market presence.
• Collaborate with internal teams to support business growth and customer engagement activities.

Skills

Presentation skills

Communication skills

Interpersonal skills

Education

Bachelor's/ College Degree Radiologic Technology, Nursing, Medical Technologist or equivalent

Tools

MS PowerPoint

MS Excel

Job description

The role is responsible for providing product awareness, clinical application support, and continuous medical education related to medical equipment and consumables. It ensures effective product utilization, enhances customer experience, and supports overall business objectives through professional product knowledge and application support.

Job Responsibilities:

• Build and maintain strong relationships with end-users, healthcare professionals, and key decision-makers.
• Ensure positive customer experience through regular engagement, product support, and prompt response to inquiries.
• Provide professional clinical and application support to customers as needed.
• Support the sales team in conducting product demonstrations focused on clinical applications.
• Effectively communicate product features, benefits, and proper usage to customers and end-users.
• Conduct and/ or assist with post-sales product training to ensure correct and optimal product utilization.
• Provide ongoing application and technical support following product implementation.
• Assist healthcare professionals in troubleshooting and resolving product-related concerns.
• Participate in trade exhibitions, workshops, seminars, and promotional activities.
• Support marketing initiatives and educational programs to increase product awareness and market presence.
• Collaborate with internal teams to support business growth and customer engagement activities.

Work Experience & Qualifications:

• Candidate must possess at least a Bachelor's/ College Degree Radiologic Technology, Nursing, Medical Technologist or equivalent.
• At least two (2) – three (3) years of working experience in the related field is preferred for this position.
• With experience in 2D Echo, Sonography & Cardiovascular is highly preferred.
• Good experience and knowledge in medical equipment and consumables in Healthcare Industry.
• Proficient in MS PowerPoint and Excel.
• Excellent presentation, communication, and interpersonal skills.