Clinic Receptionist

New World Diagnostics, Inc; Malabon; On-site; PHP 201,000 - 268,000; Full time

Job summary

New World Diagnostics, Inc is seeking a friendly Front Desk Clerk to support patient registration and scheduling at our Malabon clinic. You will greet patients, answer calls, and process payments for lab tests and services.

The role requires good communication in Filipino and English, and the ability to stay calm under pressure. Fresh graduates are welcome; the team values a customer-oriented attitude and professional presentation.

Qualifications

• Graduate of any 4-year course.
• At least 1 year of relevant experience is preferred; fresh graduates are welcome to apply.
• Pleasant personality and able to remain calm and professional under pressure.
• Patient, friendly, approachable, and customer-oriented.
• Good communication and interpersonal skills.
• Proficient in Filipino and English; knowledge of Chinese/Mandarin is an advantage.
• Willing to be assigned at Units 101 and 102, Mezzanine Floor, Panco Square Bldg., #67 McArthur Highway, Brgy. Potrero, Malabon.
• Available to start ASAP.

Responsibilities

• Responsible in assisting the patient’s registration, including greeting of patient, answering phone calls and scheduling appointments.
• Accept from and refund payments to customers for laboratory tests, diagnostics procedures, and services.

Skills

Customer service

Communication skills

Interpersonal skills

Calm under pressure

Friendly demeanor

Bilingual: Filipino & English

Chinese language advantage

Education

4-year course

Job description

Grow with us! Join one of the pioneer and leading Diagnostic Clinic and Laboratory in the Philippines. 30 Years of Affordable, Reliable, and Quality Healthcare.

Brief Job Description

• Responsible in assisting the patient’s registration, including greeting of patient, answering phone calls and scheduling appointments.
• Accept from and refund payments to customers for laboratory tests, diagnostics procedures, and services.

Qualifications

• Graduate of any 4-year course.
• At least 1 year of relevant experience is preferred; fresh graduates are welcome to apply.
• Pleasant personality and able to remain calm and professional under pressure.
• Patient, friendly, approachable, and customer-oriented.
• Good communication and interpersonal skills.
• Proficient in Filipino and English; knowledge of Chinese/Mandarin is an advantage.
• Computer literate.
• Willing to be assigned at Units 101 and 102, Mezzanine Floor, Panco Square Bldg., #67 McArthur Highway, Brgy. Potrero, Malabon.
• Available to start ASAP.