Clinic Operations Lead

Carespeaks Therapy Center; Manila; On-site; PHP 250,000 - 420,000; Full time

Job summary

Carespeaks Therapy Center in Manila is seeking an Operations Administrator to support day-to-day administrative and operational functions of the clinic. The role involves coordinating clinic workflows, schedules, communications, documentation, and processes to ensure smooth operations while maintaining confidentiality.

The successful candidate will have a front-desk presence, handle patient coordination, and support clinic leadership on operational initiatives.

Qualifications

• Bachelor's degree in Administration, Healthcare Administration, Business, or Communications.
• At least 1 year in administrative/operations or healthcare support.
• Experience in patient-facing environments is an advantage.
• Pleasant, warm, professional personality with children and families.
• Excellent written and verbal communication skills.

Responsibilities

• Support and coordinate the day-to-day administrative operations of the clinic.
• Ensure the smooth flow of patients, information, documentation, and administrative tasks.
• Coordinate schedules, appointments, meetings, and other operational activities.
• Monitor daily administrative requirements and follow up on outstanding tasks.
• Identify operational issues and coordinate with staff or leadership to resolve them.
• Support leadership with ad-hoc administrative and operational projects.
• Manage patient appointments, inquiries, communications, and related requests.
• Organize, maintain, and update clinic files, records, databases, and documentation.
• Handle confidential information with professionalism and discretion.

Job description

Carespeaks Therapy Center in Manila is seeking an Operations Administrator to support day-to-day administrative and operational functions of the clinic. The role involves coordinating clinic workflows, schedules, communications, documentation, and processes to ensure smooth operations while maintaining confidentiality.

The successful candidate will have a front-desk presence, handle patient coordination, and support clinic leadership on operational initiatives.