Clinic Operations Lead — Healthcare Ops & Patient Care

RELIANCECARE INC.; Mandaluyong; Presencial; PHP 320.000 - 520.000; Jornada completa

Descripción de la vacante

RELIANCECARE INC. in Metro Manila is seeking a Clinic Operations Coordinator to oversee day-to-day clinic operations, ensure patient care excellence, and maintain high client service standards across assigned sites.

You will coach clinic nurses and staff, monitor KPIs, coordinate schedules and inventory, conduct audits, and serve as the main operations liaison with clients, driving continuous improvement onsite in Mandaluyong.

Formación

• Bachelor's degree in nursing or healthcare-related field.
• 1–2 years of experience in clinical, business operations, or administrative roles.
• At least 1 year of supervisory experience.
• OH training certificates required.

Responsabilidades

• Oversee daily operations of assigned clinics, ensuring compliance with policies, standards, and client SLAs.
• Monitor clinic schedules, staffing requirements and utilization for efficiency.
• Conduct regular clinic visits and audits, including supplies, inventory, equipment, and compliance.
• Coach and support clinic nurses and personnel; monitor performance and KPIs.
• Serve as Operations liaison for clients, addressing operational concerns and coordinating requirements.
• Investigate incidents and coordinate corrective actions, ensuring closure of items.

Conocimientos

Communication

Interpersonal skills

Decision making

Teamwork

Educación

Bachelor's degree in nursing or healthcare

Descripción del empleo

RELIANCECARE INC. in Metro Manila is seeking a Clinic Operations Coordinator to oversee day-to-day clinic operations, ensure patient care excellence, and maintain high client service standards across assigned sites.

You will coach clinic nurses and staff, monitor KPIs, coordinate schedules and inventory, conduct audits, and serve as the main operations liaison with clients, driving continuous improvement onsite in Mandaluyong.