Clinic Operations Lead: Scheduling & Service Excellence

Valeria Doctors Inc.; Pasig; On-site; PHP 446,400 - 669,600; Full time

Job summary

A healthcare clinic in Metro Manila is seeking a qualified individual to oversee day-to-day operations, manage patient appointments, and supervise staff. The ideal candidate should have a background in health, preferably a graduate of a medical-related course. Strong leadership and customer service skills are essential, along with proficiency in appointment scheduling software. This role offers a dynamic environment focusing on premium patient care and efficient clinic management.

Qualifications

• Strong background in health with relevant management or clinical experience.
• Experience in a dental clinic setup is an advantage.
• Able to handle confidential patient information with discretion.

Responsibilities

• Oversee day-to-day clinic operations and ensure smooth workflow.
• Manage patient appointment scheduling and optimize clinic calendars.
• Supervise front desk, nursing, and support staff.

Skills

Leadership

Communication

Customer service orientation

Organizational skills

Attention to detail

Education

Graduate of any medical-related course

Tools

Appointment scheduling software

Job description

A healthcare clinic in Metro Manila is seeking a qualified individual to oversee day-to-day operations, manage patient appointments, and supervise staff. The ideal candidate should have a background in health, preferably a graduate of a medical-related course. Strong leadership and customer service skills are essential, along with proficiency in appointment scheduling software. This role offers a dynamic environment focusing on premium patient care and efficient clinic management.