Clinic Operations Manager: Patient-Centric Leader

International SOS; Pasig; On-site; PHP 800,000 - 1,100,000; Full time

Job summary

International SOS Philippines is seeking an experienced Clinic Manager to oversee daily clinic operations, ensure high-quality patient care, and support medical staff to achieve operational excellence. The ideal candidate has at least five years of healthcare administration experience, a valid BLS certification, strong English communication, and proven leadership in a fast-paced clinical setting.

This role demands proactive coordination with clinicians and staff to deliver exceptional patient

Qualifications

• Minimum of five (5) years of clinic management experience in healthcare, medical, or diagnostic settings.
• Must possess a valid Basic Life Support (BLS) Certification.
• Strong verbal and written communication skills in English.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Knowledge of healthcare regulations and patient service best practices is an advantage.

Responsibilities

• Manage the overall day-to-day operations of the clinic.
• Ensure efficient patient flow and high-quality customer service.
• Supervise administrative and support staff, including scheduling and performance management.
• Monitor clinic compliance with healthcare regulations, policies, and safety standards.
• Oversee clinic budgets, inventory, procurement, and operational resources.
• Coordinate with physicians, nurses, and allied healthcare professionals to ensure seamless service delivery.
• Develop and implement operational procedures and process improvements.
• Prepare reports, maintain records, and monitor clinic performance metrics.
• Handle patient concerns and resolve escalated issues professionally and promptly.
• Ensure all clinic equipment, facilities, and supplies are properly maintained.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Prioritization

Education

Bachelor's degree in Healthcare Administration or related field

Tools

Microsoft Office

Job description

International SOS Philippines is seeking an experienced Clinic Manager to oversee daily clinic operations, ensure high-quality patient care, and support medical staff to achieve operational excellence. The ideal candidate has at least five years of healthcare administration experience, a valid BLS certification, strong English communication, and proven leadership in a fast-paced clinical setting.

This role demands proactive coordination with clinicians and staff to deliver exceptional patient