Clinic Build & Expansion Lead

Medicard Philippines Inc.; Makati; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

MediCard Phils., Inc. is seeking an assertive, dynamic leader to head a cross-functional SWAT team for end-to-end clinic development, ensuring on-time, on-budget openings with full regulatory compliance.

You will own the master project plan, coordinate Clinical Ops, Medical, IT, HR, Finance and Facilities, run risk management, and hand over ready sites with defined KPIs and playbooks to Clinical Operations.

Qualifications

• Bachelor’s degree required; MBA or healthcare-related graduate degree preferred.
• 10+ years in healthcare project management, expansion, operations strategy, or real estate/network planning.
• Experience with DOH licensing, PhilHealth accreditation, and LGU permitting.
• PMP (or equivalent) desirable.

Responsibilities

• Own end-to-end clinic development with on-time, on-budget openings and full regulatory compliance.
• Lead a cross-functional SWAT team coordinating Clinical Ops, Medical, IT, HR, Finance, Procurement, and Facilities.
• Manage master project plan (scope, timeline, budget, resources) and critical path; resolve conflicts and manage dependencies.
• Deliver monthly stakeholder reviews (KPI dashboard, variance analysis, decisions).
• Create and maintain feasibility frameworks, site assessment tools, permitting checklists, launch timelines, and handover protocols.

Skills

Strategic leadership

Cross-functional coordination

Risk management

Vendor management

Regulatory engagement

Communication

Education

Bachelor’s degree

MBA or healthcare-related graduate degree

Job description

MediCard Phils., Inc. is one of the country's leading HMO and the only HMO founded and run by Doctors. Since its inception, the concept of service-oriented total health care has been the molding ideal of MediCard. The competition is vast, and the benefits being offered by the competitors are tempting. However, MEDICard has taken the lead in providing innovative and productive ideas that cut down the cost of health maintenance without compromising its quality. MediCard now boasts of more than half a million members and over 54,000 accredited doctors in over 1,000 hospitals and clinics nationwide. It also operates 16 MediCard free-standing clinics that provide services at par with those offered by hospitals minus the confinement. MediCard is currently looking for assertive, dynamic and energetic individuals to fill up the following vacancy: Leads a cross-functional, time-bound “SWAT” team that recommends where and how to expand based on demand, competition, and economics; secures DOH, LGU, and PhilHealth compliance; manages delivery to scope, schedule, and budget; and executes a controlled handover to Clinical Operations with defined KPIs, SOPs, GTM and acceptance criteria. Continuously refines standardized playbooks to improve speed, quality, and predictability.

Job Purpose

Own end-to-end clinic development, ensuring on-time, on-budget, and fully compliant openings aligned to growth priorities. Stand up operationally ready sites/services and transition them to Clinical Operations for steady-state management.

Key Duties & Responsibilities

A. Network & Expansion Strategy

Develop and refresh the clinic network roadmap using market demand, member/employer density, referral patterns, competitive intensity, and unit economics. Recommend priorities (new builds, service extensions, relocations, consolidations/closures). Build robust business cases (volume ramp, P&L impact, CapEx/OpEx, payback/IRR, risks/mitigations).

B. Regulatory, Compliance & Government Engagement

Lead end-to-end licensing and accreditation across DOH, LGUs, and PhilHealth; ensure audit-ready compliance before go-live. Proactively engage regulators and manage evidence logs to anticipate blockers and accelerate approvals. Maintain standardized regulatory checklists and templates.

C. Project Delivery & SWAT Team Leadership

Own the master project plan (scope, timeline, budget, resources) and critical path. Coordinate Clinical Ops, Medical, IT, HR, Finance, Procurement, and Facilities; resolve conflicts and manage dependencies. Run change control; manage risks/issues and cost/schedule variances.

D. Stakeholder Management & Reporting

Deliver monthly stakeholder reviews (KPI dashboard, variance analysis, decisions). Lead post-launch reviews to capture lessons and update playbooks.

E. Process Design, Templating & Playbooks

Create and maintain feasibility frameworks, site assessment tools, permitting checklists, launch timelines, and handover protocols. Incorporate lessons learned to continually improve speed, quality, safety, and cost discipline.

F. Handover to Clinical Operations

Co‑design staffing models, patient flows, and SOPs with Clinical Operations. Develop and execute GTM strategies together with Clinical Operations. Execute structured handover with go/no-go and acceptance criteria. Define run-rate KPIs and ownership post-handover.

Expected Results (Success Metrics)

Project completion within ≤10% of approved budget and timeline; zero critical-path delays. 100% regulatory approvals (DOH/LGU/PhilHealth) prior to go-live with first-pass compliance. Improved permit lead times, days-to-go-live, and days-to-first-patient versus baseline. New sites meet or exceed business case payback/IRR; utilization and contribution margin ramp on plan. Handover protocol & acceptance criteria fully met; SLA adherence in first 90 days.

Qualifications

Education & Experience

Bachelor’s degree required; MBA or healthcare-related graduate degree preferred. 10+ years in healthcare project management, expansion, operations strategy, or real estate/network planning. Experience with DOH licensing, PhilHealth accreditation, and LGU permitting. Proven leadership of cross-functional teams and complex clinic launches. PMP (or equivalent) desirable.

Knowledge, Skills & Attributes

Strategic leadership with strong execution discipline. Cross-functional coordination, stakeholder influence, and negotiation. Risk management, change control, and vendor management. Government/regulatory engagement; excellent communication. Highly structured, process-oriented; able to pivot quickly while maintaining rigor.

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