Client Support Associate

Stark Asia Solutions Inc.; Cagayan de Oro; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Night differential 20%

HMO coverage on 90th day

Incentive bonuses

Paid training

Job summary

Stark Asia Solutions Inc. is seeking a Client Support Associate to serve as the direct link between customers and service solutions. You will address inquiries via phone, chat, or email and deliver clear, high-impact service experiences in a fast-paced environment.

The role welcomes entry-level candidates with decent English; on-site work in Cagayan De Oro with shifting and graveyard schedules is required. A performance-based incentive structure complements a ₱21,650 monthly package and paid

Qualifications

• High School (Old Curriculum) or Senior High School graduate.
• No work experience required; entry-level candidates are warmly welcome to apply.
• Decent English communication skills and willingness to work onsite in Cagayan De Oro on shifting and graveyard schedules.

Responsibilities

• Address customer inquiries via phone, chat, or email to deliver clear solutions and exceptional service experiences.
• Maintain accurate records of client interactions, account updates, and follow-up requests using internal database systems.
• Collaborate with team leads and peers during rotational schedules to ensure seamless service coverage and meet daily performance metrics.

Skills

English communication

Customer service

Problem solving

Education

High School / Senior High

Job description

As a Client Support Associate, you will serve as the direct link between valued customers and essential service solutions. You will address inbound inquiries, resolve service concerns with confidence, and turn everyday interactions into seamless, high-impact support experiences in a fast-paced environment where your communication skills and problem-solving drive success.

Salary Package:

Up to ₱21,650 package + Performance Incentives

Additional Perks:

Up to 20% night differential, HMO coverage on your 90th day, incentive bonuses, and comprehensive paid training!

Work Setup:

• Onsite in Cagayan De Oro

Responsibilities

• Address customer inquiries via phone, chat, or email to deliver clear solutions and exceptional service experiences.
• Maintain accurate records of client interactions, account updates, and follow-up requests using internal database systems.
• Collaborate with team leads and peers during rotational schedules to ensure seamless service coverage and meet daily performance metrics.

Qualifications

• High School (Old Curriculum) or Senior High School Graduate.
• No work experience required; entry-level candidates are warmly welcome to apply.
• Decent English communication skills and willingness to work onsite in Cagayan De Oro on shifting and graveyard schedules.