Client Service Associate-Pool (Timog Area)

BDO Unibank; Quezon City, Hinoba-an; On-site; PHP 180,000 - 240,000; Full time

Job summary

BDO Unibank, Inc. is looking for a Client Service Associate in Quezon City to handle over-the-counter transactions, deposits, withdrawals, and remittances, while delivering accurate and timely service.

You will promote bank products, ensure compliance with policies, and work onsite in the Timog area, with a focus on customer care and reliable service delivery.

Qualifications

• Bachelor’s degree in business or related field.
• At least 1 year experience in branch operations; fresh graduates welcome.
• Excellent communication skills and willingness to work onsite in Timog Area.

Responsibilities

• Perform start and end of day banking activities per approved processes.
• Provide customer service and promote bank products and services.
• Handle over-the-counter transactions including deposits, withdrawals, remittances.
• Ensure compliance with bank policies and regulatory requirements.

Skills

Communicates clearly

Education

Bachelor’s degree (Business)

Job description

Location

Quezon City, National Capital Region, PH

Business Unit

Branch Banking Group

Department

Operations

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Timog Area

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 30057

The BDO, BDO Unibank, and other BDO-related trademarks are owned by BDO Unibank, Inc. BDO Unibank Inc. All Rights Reserved.