Client Service Associate-Pool Manila 1 Area

BDO Unibank; Metro Manila; On-site; PHP 180,000 - 240,000; Full time

Job summary

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Build your career with a trusted industry leader.

The Client Service Associate role focuses on accurate processing of deposits, withdrawals, payments, remittances, and related transactions while delivering excellent customer service and upholding regulatory standards. Onsite work in Manila 1 Area is required.

Qualifications

• Bachelor’s degree in a relevant field.
• At least 0–1 year experience in branch operations or fresh graduates welcome.
• Strong verbal and written communication skills.
• Willing to work onsite in Manila 1 Area.

Responsibilities

• Process over-the-counter transactions accurately and timely.
• Provide customer service and promote bank products as appropriate.
• Ensure compliance with bank policies, procedures and regulatory requirements.
• Perform start/end of day banking activities as per approved processes.

Skills

Clear communication

Education

Bachelor’s degree in Business or related

Job description

Job Description:

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Manila 1 Area

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 30037